Privacy Policy

Safeeds Transport Inc. ("Safeeds," "Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, requesting quotes, booking transportation services, or communicating with us.

This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information. It applies to all visitors to our website, customers, commercial clients, vendors, and individuals who interact with Safeeds in any manner.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Safeeds collects information that is necessary to provide vehicle transportation brokerage services. The information we collect depends on how you interact with us.

When you request a quote, book a shipment, or open a commercial account, we may collect personal information such as your name, company name (if applicable), email address, phone number, pickup and delivery addresses, vehicle information, and payment details. Vehicle information may include make, model, year, VIN, operability status, and modifications.

If you communicate with us by phone, email, chat, or SMS, we may collect and retain records of those communications to provide customer support and improve service quality.

We also collect certain information automatically when you visit our website. This may include your IP address, browser type, device type, pages visited, time spent on our site, referring website addresses, and similar technical data. This information is collected through cookies and analytics tools and helps us understand how users interact with our website.

We do not intentionally collect sensitive personal information such as Social Security numbers, government identification numbers, or financial account passwords beyond what is necessary to process authorized payments.

How We Use Your Information

Safeeds uses the information we collect for legitimate business purposes related to providing and improving our services.

Primarily, we use your information to arrange vehicle transportation services. This includes matching your shipment with licensed motor carriers, coordinating pickup and delivery logistics, and processing payments.

We also use your information to communicate with you regarding shipment updates, confirmations, scheduling, billing matters, and customer service inquiries.

Your information may be used to:

• Provide quotes and process bookings
• Assign licensed carriers
• Facilitate pickup and delivery coordination
• Send order confirmations and shipment notifications
• Process payments and invoices
• Respond to customer service requests
• Improve website functionality and performance
• Detect fraud or prevent unauthorized transactions
• Comply with legal and regulatory obligations

From time to time, we may use contact information to send marketing communications regarding services, promotions, or updates. You may opt out of marketing communications at any time.

We do not sell personal information in exchange for monetary compensation.

Sharing of Information

Safeeds does not sell or rent your personal information. However, in order to provide transportation services, certain information must be shared with third parties.

When arranging transport, we share relevant shipment details with the assigned motor carrier. This may include your name, phone number, pickup and delivery addresses, and vehicle details.

We may also share information with:

• Payment processors for transaction processing
• Insurance providers in the event of a claim
• IT service providers supporting our systems
• Legal advisors when required
• Government authorities when required by law

We require service providers and carriers to use the information only for legitimate business purposes and to maintain appropriate safeguards.

If Safeeds is involved in a merger, acquisition, restructuring, or asset sale, customer information may be transferred as part of that transaction, subject to applicable privacy protections.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience and improve performance.

Cookies are small data files stored on your device when you visit a website. They allow us to recognize returning visitors, remember preferences, and analyze website traffic.

We use cookies for purposes such as:

• Website functionality
• Traffic analytics
• Performance optimization
• Advertising effectiveness measurement

You may disable cookies through your browser settings; however, certain website features may not function properly if cookies are disabled.

We may use third-party analytics tools, such as Google Analytics, to understand website traffic patterns. These services collect information in aggregate form and do not personally identify individual users.

Electronic Communications

If you provide your phone number, you consent to receive calls and SMS messages related to your shipment. These communications may include:

• Pickup scheduling
• Delivery updates
• Dispatch notifications
• Account confirmations

Marketing messages may be sent only where permitted by law, and you may opt out at any time by unsubscribing or contacting us directly.

Message and data rates may apply according to your mobile carrier plan.

Electronic communications, including emails and digital confirmations, are considered legally valid forms of communication.

Data Security

Safeeds takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

We implement security measures such as encrypted payment processing, access controls, secure servers, and restricted employee access to sensitive data.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Customers are encouraged to use secure networks and safeguard their account information.

Data Retention

Safeeds retains personal information only as long as necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may vary depending on:

• Legal requirements
• Accounting obligations
• Dispute resolution needs
• Business recordkeeping policies

Once information is no longer required, it is securely deleted or anonymized in accordance with internal data management procedures.

Your Privacy Rights

Depending on your state of residence, you may have certain privacy rights under applicable law.

These rights may include:

• The right to request access to personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of personal information (subject to legal exceptions)
• The right to opt out of marketing communications

To exercise your rights, you may contact us using the contact information provided below. We may need to verify your identity before processing requests.

Safeeds does not discriminate against individuals who exercise their privacy rights.

Privacy Notice

If you are a United States resident, you may have additional rights under the Consumer Privacy Act (CPA) or other applicable laws.

You may request disclosure regarding:

• Categories of personal information collected
• Categories of sources from which information is collected
• Business purposes for collecting information
• Categories of third parties with whom information is shared

Safeeds does not sell personal information as defined under CPA law.

You may be submitted through our designated contact channels. Verification of identity is required before fulfilling requests.

Children's Privacy

Safeeds' services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that personal information has been collected from a minor without parental consent, we will take reasonable steps to delete that information.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to Safeeds' website and services.

We are not responsible for the privacy practices of third-party websites. Users are encouraged to review the privacy policies of any external sites they visit.

International Users

Safeeds' services are intended for use within the United States. If you access our website from outside the United States, your information may be transferred to and processed within the United States.

By using our services, you consent to such transfer and processing.

Changes to This Privacy Policy

Safeeds reserves the right to update this Privacy Policy at any time. Changes become effective upon posting to our website.

If material changes are made, we may provide additional notice through email or website notification.

Your continued use of our services after updates constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Safeeds Transport Inc.
470 W BROAD ST COLUMBUS, OH 43215
info@safeedsautotransport.com
Mainline: (315) 314-4337 | WhatsApp: (443) 388-3004