Is J&J Transportation Legit? Cost and Service 2024
J&J Transportation, established in 1978, is a seasoned player in the car shipping industry. With over four decades of experience, the company offers various services aimed at making vehicle transportation as smooth and efficient as possible. Despite its long history, customer reviews paint a mixed picture, raising questions about its reliability and service quality. This article delves into the costs, services, and customer feedback to help you decide if J&J Transportation is the right choice for your car shipping needs.
Company Background
J&J Transportation was founded in 1978, making it one of the more established names in the car shipping industry. With an MC Number of 820219 and USDOT number 2386872, the company operates under regulatory compliance, ensuring that it meets the necessary safety and operational standards. Over the years, J&J Transportation has expanded its services, catering to a diverse clientele ranging from individuals to large corporations.
Service Offerings
J&J Transportation provides a comprehensive range of car shipping services. These include:
- Open Transport: The most economical option where vehicles are transported on open carriers. This method is suitable for standard vehicles and is widely used due to its cost-effectiveness.
- Enclosed Transport: Ideal for luxury, vintage, or high-value cars. Enclosed transport offers added protection from the elements and road debris.
- Door-to-Door Service: A convenient option where the vehicle is picked up and delivered directly to specified locations, minimizing the need for additional travel by the customer.
- Expedited Shipping: For those who need their vehicles transported urgently, J&J Transportation offers expedited services to ensure faster delivery times.
Cost Analysis
The cost of shipping a car with J&J Transportation varies based on several factors, including the type of transport chosen, the distance of the shipment, and the specific requirements of the customer. Open transport is typically the most affordable, while enclosed transport commands a higher price due to the additional protection provided. Expedited shipping also incurs extra charges. It’s essential for potential customers to request a detailed quote to understand the exact pricing for their specific needs.
Customer Reviews and Ratings
J&J Transportation has received a variety of ratings across different platforms, which provides a mixed picture of its service quality:
- Better Business Bureau (BBB): The company holds a rating of 1/5 from one review and has a B- score. It is not accredited by the BBB, which might concern potential customers.
- Yelp: With a rating of 1.7 from three reviews, Yelp feedback highlights issues related to customer service and punctuality.
- Google Reviews: In contrast, J&J Transportation has a significantly higher rating of 4.9 from 40 reviews on Google. Customers on this platform praise the company for its reliability and professionalism.
Pros and Cons
Pros:
- Experience: With over 40 years in the business, J&J Transportation has a wealth of industry knowledge.
- Range of Services: From open transport to expedited shipping, the company offers a variety of options to suit different needs.
- High Google Rating: The positive feedback on Google suggests a level of customer satisfaction.
Cons:
- Mixed Reviews: The stark contrast between ratings on different platforms could be a red flag for potential customers.
- Low BBB and Yelp Ratings: Poor reviews on these platforms highlight concerns that shouldn’t be ignored.
- Not BBB Accredited: Lack of accreditation might deter some customers seeking assurance of the company’s credibility.
Conclusion
J&J Transportation presents a mixed bag of reviews and ratings, making it crucial for potential customers to conduct thorough research before committing. While its extensive experience and variety of services are significant advantages, the inconsistent feedback from customers suggests that service quality may vary. Requesting detailed quotes and clarifying all terms before proceeding can help mitigate potential issues. In conclusion, J&J Transportation can be a viable option for car shipping, but it’s essential to weigh the pros and cons carefully.
