Javo Auto Group

Javo Auto Group Review: Are They a Trustworthy Car Shipping Company?

Javo Auto Group, established in 2016, has emerged as a player in the car shipping industry. With their MC Number 994028 and USDOT Number 2939913, they operate across various regions, promising to deliver vehicles safely and efficiently. This article delves into the various aspects of Javo Auto Group, from their services and pricing to customer reviews and overall reputation.

Company Overview

Founded relatively recently in 2016, Javo Auto Group has made a mark in the competitive car shipping market. Although they are not accredited by the Better Business Bureau (BBB) and have an NR (Not Rated) score, they have managed to gather attention on other platforms. Their Yelp rating stands impressively at 5 stars based on 4 reviews, while their Google rating is more mixed at 3 stars from 25 reviews.

Services Offered

Javo Auto Group provides a range of auto transport services tailored to meet the diverse needs of their clients. These services include:

- Open Car Transport: The most economical option, where vehicles are transported on open carriers.

- Enclosed Car Transport: For luxury or classic cars, offering protection from weather and road debris.

- Door-to-Door Service: Convenient pickup and delivery directly to the client’s specified locations.

- Expedited Shipping: Faster delivery times for urgent shipping needs.

These services are designed to cater to both individual clients and dealerships, ensuring flexibility and reliability.

Pricing and Costs

The cost of shipping a car with Javo Auto Group varies based on several factors such as the type of transport, distance, and the condition of the vehicle. While they are known for offering competitive rates, potential customers are encouraged to request a quote for accurate pricing. Despite the competitive pricing, it’s crucial to consider additional fees that might apply, such as expedited shipping or special handling for exotic cars.

Customer Reviews

Customer feedback is a crucial aspect of assessing any service provider. Javo Auto Group has a mixed reputation:

- Yelp Reviews: The company boasts a perfect 5-star rating from 4 reviewers. Customers praise their professionalism, timely delivery, and excellent customer service.

- Google Reviews: The reviews here are more varied, with an average rating of 3 stars from 25 reviews. While some customers highlight positive experiences, others point out issues such as delayed deliveries and communication challenges.

These reviews reflect the importance of considering multiple perspectives and understanding that experiences can vary widely.

Pros and Cons

To provide a balanced view, here are some pros and cons based on customer feedback and available information:

Pros:

- High customer satisfaction on Yelp

- Competitive pricing

- Variety of services including expedited shipping

Cons:

- Mixed reviews on Google

- Not BBB accredited

- Some reports of communication issues

Conclusion

Javo Auto Group offers a variety of car shipping services that cater to different needs and budgets. While they have garnered positive feedback on Yelp, the mixed reviews on Google indicate that customer experiences can be inconsistent. It’s advisable for potential clients to conduct thorough research, request quotes, and read multiple reviews to make an informed decision. Overall, Javo Auto Group presents a viable option for car shipping with a few caveats to consider.