Is Interval Logistics LLC Legit? Cost and Service - Comprehensive Review
Interval Logistics LLC is a car shipping company that has been in operation since 1975. With nearly five decades of experience in the industry, the company has established itself as a longstanding player in the vehicle transport sector. They are registered with the MC number 1044545 and the USDOT number 3296007, which signifies their compliance with federal regulations.
Service Offerings
Interval Logistics LLC provides a variety of car shipping services tailored to meet the needs of different customers. These services include open transport, enclosed transport, and expedited shipping. Open transport is typically the most cost-effective option, while enclosed transport offers added protection for luxury or classic cars. Expedited shipping is available for those who need faster delivery times.
Customer Reviews and Ratings
The company has garnered mixed reviews across several platforms. On the Better Business Bureau (BBB), Interval Logistics LLC holds a rating of 1.37 out of 5 based on 38 reviews. Despite this low customer rating, they have an A+ score from the BBB and are accredited, which suggests a high level of regulatory compliance and commitment to resolving customer complaints.
Yelp users have given the company a slightly better rating of 2.6 out of 5 from 567 reviews. Trustpilot shows a similar trend with a rating of 1.3 out of 5 from 104 reviews. These mixed reviews indicate that while some customers may have had satisfactory experiences, others encountered significant issues.
Pros and Cons
Pros:
- Established History: Operating since 1975, Interval Logistics LLC has extensive experience in the car shipping industry.
- Service Variety: They offer multiple shipping options to cater to different customer needs, from cost-effective open transport to premium enclosed transport.
- BBB Accreditation: The A+ score and accreditation by the BBB suggest they are committed to maintaining high standards of business practices.
Cons:
- Customer Satisfaction: The low ratings on BBB, Yelp, and Trustpilot indicate a trend of dissatisfaction among many customers.
- Service Consistency: The mixed reviews suggest inconsistencies in service quality, with some customers reporting positive experiences and others facing significant issues.
Cost of Services
The cost of shipping a vehicle with Interval Logistics LLC can vary based on several factors, including the type of transport chosen, the distance of the shipment, and the urgency of delivery. Open transport is usually the cheapest option, while enclosed transport is more expensive due to the added protection it offers. Expedited shipping will also incur higher costs. Customers are encouraged to request a quote to get an accurate estimate tailored to their specific needs.
Conclusion
Interval Logistics LLC is a veteran in the car shipping industry with a broad range of services. However, potential customers should be aware of the mixed reviews and may want to consider these when making their decision. Requesting detailed quotes and understanding the terms of service can help mitigate some of the risks associated with their use.