Interstate Convey LLC

Is Interstate Convey LLC Legit? Cost and Service

Interstate Convey LLC is a car shipping company that has been in operation since 2019. With a range of services offered across the United States, the company has garnered attention for its pricing and customer service. However, its reputation across various review platforms raises questions about its reliability and quality of service. In this article, we will explore the company's background, services, customer feedback, and overall reputation to help you decide if Interstate Convey LLC is the right choice for your car shipping needs.

Company Background

Interstate Convey LLC was established in 2019 and has since been providing car shipping services nationwide. The company is identified by its MC Number 1468874 and USDOT number 3948763. Despite being a relatively new player in the industry, it has managed to expand its operations and attract a significant number of customers. However, its growth has not been without challenges, as evidenced by the mixed reviews and ratings it has received.

Services Offered

Interstate Convey LLC offers a variety of car shipping services designed to meet the needs of different customers. These services include:

- Open Carrier Shipping: The most cost-effective method, where vehicles are transported on open trailers.

- Enclosed Carrier Shipping: Provides additional protection for vehicles by transporting them in enclosed trailers, ideal for luxury and classic cars.

- Door-to-Door Service: Convenient pick-up and drop-off services directly to and from specified locations.

- Expedited Shipping: Faster delivery options for urgent car transport needs.

Each service is tailored to ensure that customers have options that suit their budget and specific requirements.

Customer Reviews and Ratings

Customer feedback is a critical aspect of evaluating any service-based company. Interstate Convey LLC has received varied reviews across different platforms:

- Better Business Bureau (BBB): The company holds a rating of 1/5 based on 18 reviews, with an overall score of F. It is not accredited by the BBB, which could be a red flag for potential customers.

- Yelp: On Yelp, the company has a rating of 2.2 from 81 reviews. Many customers have cited issues with communication, delays, and damage to vehicles.

- Google Reviews: With a rating of 3.7 from over 1.1 reviews, Google offers a slightly more favorable view of the company. Some customers have praised the efficiency and professionalism of the service, while others have reported problems similar to those mentioned on other platforms.

BBB Accreditation and Score

Interstate Convey LLC is not accredited by the Better Business Bureau (BBB), which is an important consideration for many customers. The BBB accreditation process involves a thorough evaluation of a company's business practices and ethics. Without this accreditation, and with a score of F, potential customers may question the company's commitment to resolving customer complaints and maintaining high standards of service.

Cost and Pricing

The cost of shipping a car with Interstate Convey LLC can vary widely depending on several factors, including the distance of the move, the type of service chosen (open vs. enclosed), and the urgency of the shipment. While the company aims to offer competitive pricing, it's essential for customers to obtain a detailed quote and understand any potential additional charges before committing to their services. Comparing quotes from multiple car shipping companies is recommended to ensure you get the best value for your money.

Conclusion

Interstate Convey LLC presents a mixed bag of reviews and ratings. While they offer a range of services that cater to various customer needs, their low ratings on platforms like BBB and Yelp indicate significant areas for improvement, particularly in customer service and reliability. If you are considering using their services, it is crucial to do thorough research, read customer reviews, and perhaps seek alternative quotes to ensure you are making an informed decision.