InstaCar Transport Inc

Is InstaCar Transport the Right Choice for Car Shipping? A Comprehensive Review

When choosing a car shipping company, it's crucial to select a provider that ensures reliability, trustworthiness, and excellent service. InstaCar Transport has been in the industry since 2012, but how does it measure up? In this article, we will take an in-depth look at InstaCar Transport, examining their services, costs, and customer feedback to help you determine if they are the right choice for your car shipping needs.

Company Overview

InstaCar Transport was established in 2012, making it a seasoned player in the car shipping industry. The company operates under MC Number 26040 and USDOT number 3004901. These credentials signify their compliance with federal regulations and their legitimacy as a transportation provider. Despite their decade-long presence in the market, customer feedback suggests a mixed reputation.

Ratings and Reviews

BBB Rating

The Better Business Bureau (BBB) provides a platform for customers to leave feedback and rate companies. InstaCar Transport has a low rating of 1.08 out of 5 based on 1275 reviews. Despite this low customer rating, they maintain an 'A' score, indicating satisfactory handling of complaints. However, they are not accredited by the BBB, which can be a red flag for potential customers.

Trustpilot Rating

Trustpilot, known for its transparent and rigorous review system, shows a rating of 1.1 out of 5 for InstaCar Transport based on 9176 reviews. This overwhelmingly negative rating highlights significant customer dissatisfaction and raises concerns about the company's service quality and reliability.

Yelp and Google Reviews

Currently, there is no available information on Yelp and Google ratings for InstaCar Transport. Potential customers should consider seeking out these reviews independently for a broader perspective on customer experiences and company performance.

Services Offered

Despite the poor reviews, InstaCar Transport offers a range of services intended to cater to various customer needs:

- Open Transport: The most affordable method, suitable for standard vehicles and widely used in the industry.

- Enclosed Transport: Designed for luxury, classic, or high-value cars, providing extra protection from external elements.

- Door-to-Door Service: Offers convenience by picking up and delivering vehicles directly to specified locations.

- Expedited Shipping: Available for those requiring faster transportation of their vehicles.

Cost and Pricing

The cost of shipping with InstaCar Transport varies depending on several factors, including distance, type of service, and vehicle specifications. While specific pricing details are not provided, customers can request a quote from the company to get a personalized estimate. It is advisable to compare these quotes with other car shipping companies to ensure competitive pricing.

Customer Experience

Customer experience plays a pivotal role in evaluating the credibility and reliability of any service provider. Unfortunately, the vast majority of reviews on BBB and Trustpilot indicate a high level of customer dissatisfaction with InstaCar Transport. Common complaints include delays, poor communication, and issues with vehicle condition upon delivery. These negative experiences are a significant concern for potential customers considering this company for their car shipping needs.

Conclusion

In conclusion, InstaCar Transport presents a mixed picture. While they offer a variety of car shipping services and have been in business for over a decade, their low ratings on BBB and Trustpilot raise serious concerns about their reliability and service quality. Potential customers should exercise caution and consider these reviews before making a decision. Exploring other car shipping companies with higher ratings and better customer feedback might be a wise choice for those seeking dependable and satisfactory service.