Great American Auto Transport

Is Great American Auto Transport Legit? Cost and Service Reviews

When it comes to transporting your vehicle across the country, finding a reliable auto transport company is crucial. Great American Auto Transport has been in the industry since 2010, offering car shipping services across the United States. With their MC number 723047 and USDOT number 2247374, they have established a presence in the auto transport market. This article delves into various aspects of the company, including its services, customer reviews, and overall legitimacy.

Company Background

Founded in 2010, Great American Auto Transport has over a decade of experience in the auto transport industry. Their goal is to provide efficient and reliable vehicle shipping services to customers nationwide. Despite being in the business for many years, the company has not sought BBB accreditation, though it holds a BBB score of A+. This suggests a level of reliability and trustworthiness, though it is essential to look at various sources of customer feedback to get a complete picture.

Services Offered

Great American Auto Transport offers a range of services designed to meet the diverse needs of its customers. These services include:

- Open Transport: The most common and cost-effective method, suitable for standard vehicles.

- Enclosed Transport: Provides added protection for luxury, classic, or high-value vehicles.

- Door-to-Door Service: Convenient pickup and delivery directly to your specified locations.

- Expedited Shipping: For those needing faster transport options.

Their flexibility in service offerings makes them a viable option for different types of vehicle shipping needs.

Customer Reviews and Ratings

Understanding customer experiences is critical when evaluating an auto transport company. Great American Auto Transport has mixed reviews across various platforms:

- BBB Rating: A+ (Not Accredited)

- Yelp Rating: 1.7 (16 reviews)

- Trustpilot Rating: 3.6 (27 reviews)

The BBB rating of A+ indicates a positive stance in resolving customer complaints, though the lack of accreditation may raise some concerns. On Yelp, the company has a low rating of 1.7, reflecting some dissatisfaction among customers. Trustpilot reviews are more balanced with a rating of 3.6, suggesting a mix of positive and negative experiences.

Cost and Pricing

Pricing is a significant factor when choosing an auto transport service. Great American Auto Transport provides competitive rates that vary based on several factors:

- Distance: The farther the destination, the higher the cost.

- Vehicle Type: Larger or non-standard vehicles may incur additional fees.

- Service Type: Enclosed transport and expedited shipping typically cost more than standard open transport.

- Season: Rates can fluctuate based on demand, with higher prices during peak seasons.

For an accurate quote, it's best to contact the company directly with specific details about your transport needs.

Pros and Cons

Pros:

- Wide range of transport services

- Over a decade of industry experience

- A+ rating from the BBB

Cons:

- Not BBB accredited

- Low ratings on Yelp

- Mixed customer reviews

Conclusion

Great American Auto Transport presents a mixed bag of services and customer experiences. While they have a good BBB rating and offer various shipping options, their lower Yelp rating and mixed reviews on Trustpilot suggest that potential customers should carefully weigh their options. For those seeking affordable and flexible transport services, it may be worth considering, but due diligence and comparison with other providers are recommended.