Genesis Exotic Transport LLC

Is Genesis Exotic Transport Reliable? Services, Costs, and Customer Reviews

Genesis Exotic Transport is a long-standing car shipping company that began its operations in 1995. With nearly three decades of experience in the auto transport industry, Genesis Exotic Transport has established itself as a reliable service provider. The company specializes in transporting exotic and high-value vehicles, catering to clients who require exceptional care and precision in vehicle handling.

Credentials and Accreditations

To ensure the legitimacy and reliability of a car shipping company, it is crucial to consider its credentials. Genesis Exotic Transport holds the following credentials:

- MC Number: 1406736

- USDOT Number: 3855516

These credentials signify that Genesis Exotic Transport is registered with and authorized by the Department of Transportation and the Federal Motor Carrier Safety Administration (FMCSA), ensuring adherence to industry standards and regulations.

Customer Ratings and Reviews

Better Business Bureau (BBB)

 While there are no specific ratings or review counts available on the Better Business Bureau (BBB) for Genesis Exotic Transport, the company holds an impressive 'A+' score. This high rating reflects the company's commitment to resolving customer complaints and maintaining high standards of transparency and trustworthiness. However, it is noteworthy that Genesis Exotic Transport is not accredited by the BBB.

Yelp

On Yelp, Genesis Exotic Transport has received a perfect rating of 5 stars, although this is based on a single review. This limited feedback suggests a positive experience from at least one customer, but prospective clients should seek additional reviews to get a more comprehensive understanding of the company's service quality.

Trustpilot

The company has a significantly lower rating on Trustpilot, with a score of 1.4 out of 5 from 58 reviews. This indicates a range of negative experiences from customers, with common issues likely revolving around service quality, communication, and delivery times. Trustpilot reviews can provide valuable insights, but they should be considered alongside feedback from other platforms.

Google

As of now, there is no available data on Genesis Exotic Transport's ratings and reviews on Google. Potential customers are encouraged to search for recent reviews on Google for additional perspectives on the company's performance.

Services Offered

Genesis Exotic Transport offers a variety of services tailored to meet the specific needs of their clientele, particularly those requiring specialized transport for high-value and exotic vehicles. Their services include:

- Enclosed Transport: This service provides maximum protection for vehicles by transporting them in an enclosed trailer, shielding them from weather and road debris.

- Open Transport: For more cost-effective shipping, vehicles can be transported on open carriers.

- Door-to-Door Service: This convenient service ensures that vehicles are picked up and delivered directly to specified locations.

- Expedited Shipping: For customers needing quicker delivery, expedited shipping options are available to meet tight schedules.

Pricing and Cost

The cost of shipping a vehicle with Genesis Exotic Transport depends on several factors, including the type of transport service, distance, vehicle size, and delivery timeframe. While the company aims to offer competitive pricing, it is advisable for potential customers to request a detailed quote to get an accurate estimate based on their specific requirements. Comparing quotes from multiple auto transport companies can help ensure that customers receive fair pricing.

Pros and Cons

Pros

- Extensive Experience: With nearly three decades in the industry, Genesis Exotic Transport has significant expertise in handling vehicle transport.

- High BBB Score: An 'A+' score on BBB reflects strong customer service and issue resolution practices.

- Specialized Services: Offers specialized transport options for exotic and high-value vehicles.

Cons

- Mixed Reviews: The company has received varied reviews, with particularly low ratings on Trustpilot.

- Lack of BBB Accreditation: Not being BBB accredited might be a concern for some customers.

Conclusion

Genesis Exotic Transport appears to be a legitimate and experienced car shipping company with a strong focus on transporting exotic and high-value vehicles. However, potential customers should consider the mixed reviews and seek additional feedback from various platforms. It is recommended to obtain detailed quotes and clarifications directly from the company to ensure that their specific needs and expectations are met.