Franks Automobile Shipping & Transport Inc

Is Franks Automobile Shipping & Transport Reliable? Detailed Insights and Customer Reviews

Franks Automobile Shipping & Transport, established in 2009, has been serving customers for over a decade. With their primary focus on vehicle transportation, they have managed to carve out a niche in a competitive industry. Despite not being accredited by the Better Business Bureau (BBB), they have earned an A+ rating from the organization, indicating a strong reputation for reliability and customer service.

Credentials and Ratings

When evaluating an auto transport company, it's crucial to consider their credentials. Franks Automobile Shipping & Transport holds a Motor Carrier (MC) number 590406 and a USDOT number 2238272. These numbers indicate that they are authorized and regulated by the Department of Transportation, ensuring compliance with industry standards and safety regulations.

Customer Reviews

Customer feedback is a vital component in assessing any service-based business. Franks Automobile Shipping & Transport has a varied online presence with mixed reviews:

- BBB: While they have an impressive A+ rating, detailed reviews are not provided.

- Trustpilot: They hold a rating of 2.7 based on 11 reviews, suggesting some dissatisfaction among customers.

- Yelp: The specific rating and number of reviews on Yelp are not provided, which could imply a smaller online footprint or less active engagement on this platform.

- Google: They boast a perfect rating of 5 from a single review, which may not be fully representative but shows at least one highly satisfied customer.

Services Offered

Franks Automobile Shipping & Transport offers a variety of services tailored to meet the diverse needs of their clients. These typically include:

- Open Transport: The most common and economical method for shipping cars. Vehicles are loaded onto an open carrier, similar to those seen on highways.

- Enclosed Transport: For high-value or classic cars, enclosed transport provides added protection from weather and road debris.

- Door-to-Door Service: They offer the convenience of picking up and delivering vehicles directly to the customer’s specified locations.

- Expedited Shipping: For those in a rush, expedited options are available, ensuring faster delivery times.

Cost Analysis

The cost of shipping a vehicle with Franks Automobile Shipping & Transport can vary based on several factors including distance, vehicle type, and the chosen shipping method. While specific pricing details are not provided, prospective customers can obtain quotes by contacting the company directly. It's recommended to compare quotes from multiple companies to ensure competitive pricing.

Pros and Cons

Pros:

- Long-standing presence in the industry since 2009.

- A+ rating from the BBB.

- Comprehensive range of shipping services.

Cons:

- Not BBB accredited.

- Mixed reviews on Trustpilot and limited feedback on other platforms.

- Only one Google review, which may not provide a broad perspective.

Conclusion

Franks Automobile Shipping & Transport appears to be a legitimate and experienced player in the vehicle shipping industry. However, prospective customers should carefully consider the mixed reviews and seek multiple quotes to ensure they receive the best possible service and price.