Fox Auto Transport LLC

A Deep Dive into Fox Auto Transport: Service Excellence or Overrated?

Founded in 2006, Fox Auto Transport has been in the car shipping industry for nearly two decades. They hold a Motor Carrier (MC) Number 584918 and a United States Department of Transportation (USDOT) number 2237933, which are essential credentials for operating legally in the transport sector. Over the years, the company has built a reputation that spans multiple review platforms, providing insights into their service quality and customer satisfaction.

Company Overview

Fox Auto Transport, established in 2006, has been serving customers with car shipping needs for 18 years. The company is recognized under the MC Number 584918 and USDOT Number 2237933, both of which confirm its compliance with federal regulations for transportation companies. This longstanding presence in the industry underscores their experience and commitment to providing reliable auto transport services.

Customer Reviews and Ratings

When evaluating any service-based company, customer reviews and ratings play a crucial role. Fox Auto Transport's ratings vary significantly across different review platforms:

- Better Business Bureau (BBB): Despite an A+ accreditation, Fox Auto Transport has a low rating of 1/5 based on 2 reviews. This discrepancy indicates that while the company meets BBB’s rigorous accreditation standards, there might be isolated incidents that have affected their rating.

- Yelp: With a more favorable rating of 4.1 based on 12 reviews, Yelp showcases a generally positive customer sentiment towards Fox Auto Transport. Customers on Yelp often highlight the company's efficiency and satisfactory service.

- Google: Boasting a high rating of 4.4 from 266 reviews, Google reviews reflect a strong positive trend in customer experiences. The larger review base on Google also suggests a more comprehensive picture of the company's performance.

Service Offerings

Fox Auto Transport specializes in a range of car shipping services designed to meet various customer needs. These include:

- Open Carrier Transport: This is the most common and cost-effective method of car shipping, where vehicles are transported on an open trailer.

- Enclosed Carrier Transport: For higher-end or classic cars, the enclosed carrier option provides added protection from the elements during transport.

- Door-to-Door Service: Fox Auto Transport offers the convenience of picking up and delivering vehicles directly to the customer's specified locations.

- Expedited Shipping: For customers needing faster delivery times, the company offers expedited shipping options.

Cost of Services

The cost of car shipping with Fox Auto Transport depends on several factors, including the type of service, distance, vehicle size, and delivery speed. While exact pricing is not detailed in public reviews, potential customers are encouraged to request quotes directly from the company to get accurate and customized pricing information.

Accreditations and Compliance

Fox Auto Transport's A+ rating from the BBB is a testament to their commitment to maintaining high standards of business practices and customer service. Being BBB accredited means the company adheres to ethical advertising practices, transparency, and responsiveness in addressing consumer complaints.

Conclusion

Fox Auto Transport stands out as a reliable player in the car shipping industry with a solid foundation of nearly two decades. While the mixed reviews on different platforms provide a varied picture, their overall high ratings on Yelp and Google, combined with BBB accreditation, suggest that they are a legitimate company offering dependable services. Potential customers should consider the detailed reviews and request personalized quotes to make informed decisions about using their services.