Is Express Auto Transport Services Legit? Cost and Service Analysis
Express Auto Transport Services, established in 1996, has been a player in the car shipping industry for nearly three decades. With its MC Number 306988 and USDOT Number 653539, the company offers various vehicle shipping services. This article aims to evaluate the company's services, pricing, and customer feedback to determine its legitimacy and reliability.
Company Background
Express Auto Transport Services has been in operation since 1996, making it one of the more established companies in the car shipping industry. This longevity suggests a stable business with a wealth of experience. However, the company is not accredited by the Better Business Bureau (BBB) and holds a rating of 1 out of 5 based on a single review, with an overall BBB score of "NR" (Not Rated).
Services Offered
Express Auto Transport Services provides a variety of car shipping options to cater to different customer needs, including:
- Open Transport: The most common and economical choice for standard vehicles.
- Enclosed Transport: Offers additional protection for luxury, classic, or high-value cars.
- Expedited Shipping: For customers needing quicker delivery times.
- Door-to-Door Service: Ensures convenience by picking up and delivering vehicles directly to specified locations.
The diverse service offerings make the company versatile and able to meet various shipping requirements.
Cost and Pricing
Shipping costs with Express Auto Transport Services depend on multiple factors, such as the type of transport service chosen, the distance of the shipment, and the size and weight of the vehicle. Customers are encouraged to request a quote to obtain an accurate estimate tailored to their specific needs. The company aims to offer competitive pricing while maintaining quality service standards.
Customer Reviews and Ratings
Customer feedback is essential in evaluating the performance and reliability of a service provider. Express Auto Transport Services has received mixed reviews across different platforms:
- Better Business Bureau (BBB): The company has a low rating of 1 out of 5 based on one review and is not accredited, which may raise concerns about reliability and service quality.
- Google: The company holds a rating of 4.3 out of 5 based on three reviews. Although limited, this rating suggests a generally positive customer experience.
- Yelp and Trustpilot: There are no available reviews on these platforms, making it difficult to assess customer satisfaction from these sources.
Pros and Cons
Pros:
- Experience: Nearly three decades in the car shipping industry, indicating stability and expertise.
- Variety of Services: Multiple transport options cater to different customer needs.
- Positive Google Reviews: A high rating on Google suggests good customer experiences, albeit from a small sample.
Cons
- Poor BBB Rating: A low rating and lack of accreditation from the BBB could indicate issues with service quality or customer satisfaction.
