Express Auto Transport

Fleet Express Auto Transport Review: Are They Worth It for Your Car Shipping Needs?

Fleet Express Auto Transport, established in 2012, is a company specializing in the transportation of vehicles across the United States. With over a decade of experience in the industry, Fleet Express aims to provide reliable and efficient car shipping services for both individual and commercial clients.

Regulatory Compliance and Credentials

Fleet Express Auto Transport is a fully licensed and insured auto transport company. They hold an MC Number of 769016 and a USDOT Number of 2258585. These numbers indicate that the company is registered with the Federal Motor Carrier Safety Administration (FMCSA) and adheres to all federal regulations pertaining to the transportation of goods.

Services Offered

Fleet Express Auto Transport offers a range of services to cater to the diverse needs of their customers. These services include:

- Open Transport: The most common and cost-effective method of shipping, where vehicles are transported on open trailers.

- Enclosed Transport: A premium service that provides additional protection for vehicles by transporting them in enclosed trailers, ideal for luxury or classic cars.

- Door-to-Door Service: A convenient option where vehicles are picked up from and delivered to the customer's specified locations.

- Expedited Shipping: For those who need their vehicles transported urgently, Fleet Express offers expedited shipping options.

Customer Reviews and Ratings

Better Business Bureau (BBB)

Fleet Express Auto Transport has an A+ rating with the Better Business Bureau (BBB), a testament to their commitment to resolving customer complaints and maintaining high standards of service. However, they are not BBB accredited. The number of reviews on BBB is currently unspecified.

Yelp

On Yelp, Fleet Express has a rating of 2.1 based on 15 reviews. The reviews are mixed, with some customers praising the company's timely delivery and professionalism, while others have raised concerns about communication and customer service issues.

Trustpilot

While the specific ratings and number of reviews on Trustpilot are not provided, it is important to check this platform for additional customer feedback and insights into the company's performance.

Google Reviews

Fleet Express Auto Transport enjoys a higher rating on Google, with a score of 4 out of 5 based on 57 reviews. Many customers have highlighted the company's reliability and the professionalism of their drivers.

Pros and Cons

Pros

- Experienced Company: With over a decade in the business, Fleet Express has significant industry experience.

- Wide Range of Services: From open to enclosed transport, they offer various options to suit different needs.

- Positive Google Reviews: A solid rating on Google indicates a generally satisfactory customer experience.

Cons

- Mixed Yelp Reviews: Lower ratings on Yelp suggest that there may be inconsistencies in customer service.

- Not BBB Accredited: While they hold a high BBB rating, the lack of accreditation may be a concern for some customers.

Cost of Services

The cost of shipping a vehicle with Fleet Express Auto Transport can vary based on several factors, including the type of transport selected (open or enclosed), the distance of the shipment, the size and weight of the vehicle, and the urgency of the delivery. It is recommended to obtain a personalized quote from the company for an accurate estimate.

Conclusion

Fleet Express Auto Transport appears to be a legitimate car shipping company with a range of services designed to meet various customer needs. While they have received positive feedback on platforms like Google, mixed reviews on Yelp and the lack of BBB accreditation suggest that potential customers should conduct thorough research and consider all feedback before making a decision. Overall, their extensive experience and wide service offerings make them a viable option for vehicle transportation.