Express Auto Trans LLC

Is Express Auto Trans LLC Legit? Cost and Service Analysis

Founded in 2009, Express Auto Trans LLC is a seasoned car shipping company with MC Number 814646 and USDOT Number 2373797. Over the years, the company has established itself as a significant player in the auto transport industry. This article delves into the company's services, pricing, and customer feedback to evaluate its legitimacy and reliability.

Company Background

Express Auto Trans LLC has been in operation since 2009, providing over a decade of experience in the car shipping industry. The company's longevity and sustained operations indicate a stable business model and a commitment to service excellence. With an A+ rating from the Better Business Bureau (BBB) and accreditation, Express Auto Trans LLC underscores its reliability and adherence to high business standards.

Services Offered

Express Auto Trans LLC offers a comprehensive range of car shipping services designed to cater to diverse customer needs. These services include:

- Open Transport: Ideal for standard vehicles, this is the most common and affordable option.

- Enclosed Transport: Offers extra protection for high-value, luxury, or classic cars.

- Expedited Shipping: Suitable for customers who require faster delivery times.

- Door-to-Door Service: Ensures convenience by picking up and delivering vehicles directly from and to specified locations.

The company’s extensive service options make it adaptable to various customer requirements, ensuring flexibility and convenience.

Cost and Pricing

The cost of shipping a vehicle with Express Auto Trans LLC varies based on several factors, including the type of transport service chosen, the distance of the shipment, and the size and weight of the vehicle. Customers are encouraged to request a personalized quote to receive an accurate estimate tailored to their specific needs. The company aims to offer competitive pricing while maintaining high service standards.

Customer Reviews and Ratings

Customer feedback plays a crucial role in evaluating the performance and reliability of a service provider. Express Auto Trans LLC has received a mix of reviews across different platforms:

- Better Business Bureau (BBB): The company holds an A+ rating and is accredited, indicating a high level of trust and satisfaction among customers, although the number of reviews is unspecified.

- Yelp: With a rating of 1 out of 5 based on 18 reviews, the company faces criticism on this platform. Common issues may include communication and service quality, but it’s important to consider these reviews in context.

- Trustpilot: The company enjoys a rating of 4.3 out of 5 based on 72 reviews, reflecting a generally positive customer experience and higher satisfaction levels.

- Google: No specific ratings or review numbers are available, leaving this platform's feedback unknown.

Pros and Cons

Pros:

- Experience: Over a decade of experience in the car shipping industry.

- BBB Accreditation: An A+ rating and accreditation from BBB underscore the company’s credibility.

- Variety of Services: Multiple transport options cater to different customer needs.

- Positive Trustpilot Reviews: A high rating on Trustpilot suggests strong customer satisfaction.

Cons:

- Mixed Yelp Reviews: A low rating on Yelp indicates some customers have had negative experiences.

- Unknown Google Reviews: Lack of data from Google reviews makes it difficult to gauge feedback from this platform.

Conclusion

Express Auto Trans LLC appears to be a legitimate and experienced car shipping company with a variety of services tailored to different customer needs. While the company has garnered positive feedback on Trustpilot and holds a high BBB rating, mixed reviews on Yelp highlight some areas for improvement. Potential customers should consider all available reviews, request detailed quotes, and communicate their specific needs to ensure a satisfactory service experience. Overall, Express Auto Trans LLC stands as a viable option in the auto transport industry, particularly for those valuing experience and accreditation.