eShip Transport

Is eShip Transport a Reliable Car Shipping Company? Detailed Analysis and Reviews

eShip Transport, a car shipping company, has been in operation since 2005. With nearly two decades of experience in the auto transport industry, eShip Transport offers a variety of vehicle shipping services across the United States. The company is registered with the Federal Motor Carrier Safety Administration (FMCSA) under MC Number 735249 and USDOT Number 2248101.

BBB Rating and Reviews

eShip Transport is listed on the Better Business Bureau (BBB) website. Despite not being BBB accredited, the company has garnered several customer reviews over the years. However, it currently holds an NR (Not Rated) score on BBB, meaning there is insufficient information to provide a rating. Potential customers might find this lack of rating concerning, but it is essential to consider multiple review sources for a comprehensive view.

Yelp Ratings and Customer Feedback

On Yelp, eShip Transport has a rating of 3 out of 5 stars based on 80 reviews. Yelp is known for its stringent and detailed customer feedback, where users often share their personal experiences with the company. The mixed reviews indicate that while some customers have had satisfactory experiences with eShip Transport, others have faced issues related to service quality or customer support.

Trustpilot Insights

Trustpilot, another popular review platform, gives eShip Transport a rating of 2.1 out of 5 based on 195 reviews. This relatively low score suggests that many customers have had negative experiences with the company. Common complaints include delays in shipping, poor communication, and issues with pricing transparency. Prospective clients should read through these reviews to understand potential pitfalls.

Google Reviews and Ratings

Google Reviews paint a slightly more positive picture, with eShip Transport holding a rating of 4.1 out of 5 from 209 reviews. This higher score indicates a generally favorable perception among users. Customers on Google have highlighted the company’s efficiency, professionalism, and reasonable pricing as some of the positive aspects of their services.

Services Offered

eShip Transport provides a range of car shipping services tailored to meet different customer needs. These include open transport, enclosed transport, and expedited shipping options. Open transport is the most economical and common method, while enclosed transport offers additional protection for luxury or classic cars. Expedited shipping caters to customers who need their vehicles transported quickly.

Cost and Pricing

The cost of shipping a vehicle with eShip Transport varies based on several factors, including the type of transport selected, the distance of the move, and the size and weight of the vehicle. Customers are encouraged to request a quote to get an accurate estimate tailored to their specific needs. While some reviews praise the company’s competitive pricing, others suggest that there may be hidden fees or unexpected costs.

Conclusion

eShip Transport presents a mixed bag of reviews across different platforms. With a long-standing presence in the industry, it offers a range of services that could be appealing to various customers. However, potential clients should weigh the positive feedback on Google against the more critical reviews on Yelp and Trustpilot. Conducting thorough research and comparing multiple sources will help in making an informed decision about using eShip Transport for car shipping needs.