ERA Auto Shipping

Is ERA Auto Shipping Legit? Cost and Service Overview 2024

ERA Auto Shipping, established in 2022, is a relatively new player in the car shipping industry. Despite its recent entry, the company has quickly made its mark by offering a variety of auto transport services. Operating under the MC Number 851012 and USDOT Number 2462708, ERA Auto Shipping adheres to the necessary regulatory standards to provide reliable car shipping solutions.

Service Offerings

ERA Auto Shipping offers comprehensive auto transport services designed to meet the diverse needs of their customers. Their services include both open and enclosed transport options, catering to different types of vehicles and customer preferences. Whether you need to ship a standard car, a luxury vehicle, or even a motorcycle, ERA Auto Shipping promises to deliver with care and efficiency.

Customer Reviews and Ratings

Better Business Bureau (BBB)

ERA Auto Shipping has a somewhat paradoxical presence on the BBB. The company boasts a perfect 5/5 rating based on one review, indicating a highly satisfied customer. However, their BBB score is an F, primarily due to factors such as unresolved complaints or other business practices that the BBB considers problematic. Additionally, ERA Auto Shipping is not accredited by the BBB, which might be a point of concern for potential customers looking for a fully vetted and approved service provider.

Google

On Google, ERA Auto Shipping enjoys a high rating of 4.8 from 9 reviews. This strong rating suggests that the majority of customers have had positive experiences, praising the company's reliability, customer service, and the condition of their vehicles upon delivery. The positive feedback on Google highlights the company’s commitment to quality service and customer satisfaction.

Cost and Value

The cost of shipping a vehicle with ERA Auto Shipping depends on several factors, including the distance of the move, the type of vehicle, and the chosen transport method (open or enclosed). While specific pricing details are not provided, customer reviews and industry comparisons suggest that ERA Auto Shipping offers competitive rates. Customers often appreciate the value for money, noting that the service quality justifies the cost.

Strengths and Weaknesses

Strengths

- High Google Rating: A rating of 4.8 indicates strong customer satisfaction and reliability.

- Variety of Services: Offering both open and enclosed transport options caters to various customer needs.

- Positive Customer Feedback: The single BBB review and Google reviews highlight positive customer experiences.

Weaknesses

- BBB Score: An F rating on the BBB, despite a 5/5 customer review, indicates underlying issues in business practices or complaint resolution.

- Lack of Accreditation: Not being BBB accredited may deter some potential customers.

- Limited Review Data: With only one review on BBB and nine on Google, the sample size is small, making it difficult to form a comprehensive assessment.

Conclusion

ERA Auto Shipping, though new to the industry, shows promise with a strong start in terms of customer satisfaction as reflected in Google reviews. However, the company's F rating on the BBB and lack of accreditation suggest areas for improvement in their business practices and customer relations. Potential customers should consider both the positive feedback and the BBB score when deciding to use ERA Auto Shipping’s services.