East West Auto Transport

Is East West Auto Transport Reliable? An In-Depth Look at Their Services and Reviews

Established in 1986, East West Auto Transport has been a prominent player in the car shipping industry for over three decades. With a focus on customer satisfaction and reliable service, the company has built a solid reputation for transporting vehicles across the United States.

Credentials and Experience

East West Auto Transport holds a Motor Carrier (MC) number 798760 and a USDOT number 2343374, which are essential for operating legally and ensuring compliance with federal regulations. These credentials reflect their commitment to maintaining high standards in the industry. Their long-standing presence since 1986 underscores their extensive experience and reliability in handling vehicle transport.

Customer Ratings and Reviews

BBB Rating and Reviews East West Auto Transport has earned an A+ rating from the Better Business Bureau (BBB), which is a testament to their dedication to resolving customer complaints and maintaining ethical business practices. However, it is important to note that the company is not BBB accredited, meaning they haven't sought formal recognition from the BBB. While the number of reviews on BBB isn't specified, the A+ rating is indicative of overall customer satisfaction.

Yelp Reviews On Yelp, East West Auto Transport holds a rating of 4.2 based on five reviews. This score highlights a generally positive reception from customers who have shared their experiences. The limited number of reviews suggests that while the company performs well, prospective clients might want to seek additional feedback for a more comprehensive understanding.

Trustpilot Reviews With a score of 4.5 from 16 reviews on Trustpilot, East West Auto Transport showcases a strong level of customer approval. Trustpilot reviews often provide detailed insights into user experiences, offering potential customers a clearer picture of the company's service quality and reliability.

Google Reviews East West Auto Transport shines on Google with a 4.5 rating from 94 reviews. This considerable number of reviews signifies a broad and largely positive customer base. Google reviews tend to cover various aspects of the service, from punctuality and professionalism to the condition of the vehicle upon delivery.

Services Offered

East West Auto Transport provides a range of services tailored to meet diverse customer needs. These services include:

- Open Carrier Transport: A cost-effective method where vehicles are transported on an open trailer, suitable for standard cars.

- Enclosed Carrier Transport: Offers additional protection for luxury, classic, or high-value cars by transporting them in an enclosed trailer.

- Door-to-Door Service: Provides convenience by picking up and delivering vehicles directly to specified locations.

- Expedited Shipping: For customers needing faster delivery, this service prioritizes their shipment to ensure quicker transit times.

Cost of Services

The cost of shipping a vehicle with East West Auto Transport can vary based on several factors, including the type of service selected, distance, vehicle size, and specific customer requirements. While they do not provide exact pricing on their website, customers can request a quote for a detailed cost estimate. Typically, enclosed transport services are more expensive than open carrier options due to the additional protection offered.

Final Verdict

East West Auto Transport appears to be a reputable and reliable car shipping company, backed by a strong track record and positive customer reviews. Their comprehensive range of services and commitment to customer satisfaction make them a viable option for those needing vehicle transport across the country.

However, potential clients should consider their specific needs and conduct further research, possibly seeking quotes from multiple providers to ensure they receive the best possible service and pricing.

Additional Information

For more detailed insights and up-to-date information, prospective customers are encouraged to visit the company’s official website or contact their customer service representatives. This can provide clarity on any recent changes in services, pricing, and customer feedback.