Dedicated Vehicle Transport

Is Dedicated Vehicle Transport Legit? Cost and Service Review

Dedicated Vehicle Transport is a car shipping company that has been operating since 2013. The company is recognized by its MC Number 740099 and USDOT Number 2101289. With over a decade of experience in the vehicle transportation industry, Dedicated Vehicle Transport provides a variety of car shipping services across the United States. Despite mixed reviews, the company has managed to establish a presence in the industry, reflecting both their strengths and areas for improvement.

Ratings and Reviews

Better Business Bureau (BBB)

- BBB Rating: 1/5

- BBB Reviews: 2

- BBB Score: B+

- BBB Accreditation: Accredited

Dedicated Vehicle Transport holds a B+ rating from the BBB, indicating a fair level of customer satisfaction and business practices. However, the low rating of 1/5 from two reviews suggests there are notable areas of concern for some customers. The BBB accreditation does add a layer of credibility, showing that the company adheres to specific standards of business ethics.

Yelp

- Rating: 4.6

- Reviews: 9

On Yelp, Dedicated Vehicle Transport boasts a rating of 4.6 based on 9 reviews. This high rating highlights a generally positive customer experience, with many users praising the company's efficiency, professionalism, and reliable service. However, like any service provider, there are occasional criticisms, mainly focused on minor delays and communication issues.

Trustpilot

- Rating: N/A

- Reviews: N/A

There is currently no available data for Dedicated Vehicle Transport on Trustpilot, which limits the ability to gauge customer feedback from this platform.

Google

- Rating: 4.3

- Reviews: 18

Google reviews present a favorable image, with Dedicated Vehicle Transport holding a rating of 4.3 from 18 reviews. Customers on this platform often commend the company's prompt service, courteous staff, and overall reliability. Some mixed feedback does exist, with a few reviews mentioning issues with customer service and unexpected delays.

Services Offered

Dedicated Vehicle Transport offers a range of car shipping services designed to meet diverse customer needs. These services include:

- Open Transport: A cost-effective method for shipping vehicles where cars are transported on an open carrier, exposed to the elements.

- Enclosed Transport: Provides additional protection for vehicles by transporting them in an enclosed carrier, ideal for luxury, antique, or classic cars.

- Expedited Shipping: For customers who require their vehicles to be shipped quickly, ensuring faster delivery times.

Each service is tailored to ensure the safe and timely delivery of vehicles, catering to various customer requirements and preferences.

Cost and Pricing

The cost of shipping a car with Dedicated Vehicle Transport can vary widely based on several factors, including the type of transport selected, the distance of the shipment, and any specific customer needs. While detailed pricing information is not readily available from reviews, prospective customers are encouraged to contact the company directly for personalized quotes. Comparing these quotes with other providers in the market is advisable to ensure competitive pricing.

Customer Experience

Customer experiences with Dedicated Vehicle Transport are varied. The high ratings on Yelp and Google suggest that many customers have had positive interactions with the company, highlighting their professionalism, efficient service, and good communication. However, the lower rating on the BBB indicates that there are some customers who have encountered issues, such as delays and communication problems. Overall, the majority of reviews reflect a satisfactory level of service, with many customers appreciating the company's reliability.

Conclusion

Dedicated Vehicle Transport is a well-established car shipping company with a solid reputation in the industry. Despite mixed reviews on different platforms, the majority of customer feedback is positive, particularly on Yelp and Google. The company's BBB accreditation and B+ score further support its credibility, although there are areas where improvements could be made.

Final Thoughts

When considering Dedicated Vehicle Transport for your car shipping needs, it is important to review feedback from multiple sources. Reaching out for detailed quotes, comparing their services and costs with other companies, and understanding the mixed nature of customer reviews will help ensure you make an informed decision that aligns with your specific requirements.