De La Sierra Motors

Is De La Sierra Motors Legit? Cost and Service Overview

De La Sierra Motors has established itself as a reputable player in the car shipping industry. While the exact year of their inception remains unclear, their strong presence in the market is evident from their customer reviews and ratings. This article delves into the details of De La Sierra Motors, examining their services, costs, and customer feedback to help you make an informed decision about your car shipping needs.

Company Background

De La Sierra Motors operates under the Motor Carrier (MC) number 1116338 and USDOT number 1313032, indicating their compliance with U.S. Department of Transportation regulations. Despite the absence of specific details regarding their founding year, their operations and customer interactions suggest a company committed to reliability and quality service. They hold an A+ score from the Better Business Bureau (BBB), although they are not accredited by the BBB.

Services Offered

De La Sierra Motors offers a variety of car shipping services to cater to different customer needs. Their primary offerings include:

- Open Transport: This is the most common and cost-effective method, where vehicles are transported on open carriers. While exposed to the elements, vehicles are securely fastened during transit.

- Enclosed Transport: Ideal for high-value, luxury, or classic cars, enclosed transport offers extra protection by transporting vehicles in enclosed carriers, shielding them from weather and road debris.

- Door-to-Door Service: For added convenience, De La Sierra Motors provides door-to-door service, picking up and delivering vehicles directly to specified locations.

Cost of Services

The cost of shipping a vehicle with De La Sierra Motors depends on several factors, including the type of vehicle, the distance to be covered, and the chosen transport method. Open transport is generally more affordable, while enclosed transport provides premium protection at a higher price. Customers are encouraged to request personalized quotes to get accurate pricing tailored to their specific shipping needs.

Customer Reviews and Ratings

De La Sierra Motors has received mixed reviews across various platforms. Here’s a breakdown of their ratings:

- BBB: The company holds an A+ score from the Better Business Bureau, reflecting their commitment to maintaining high service standards, although there are no specific reviews or accreditation.

- Yelp: De La Sierra Motors boasts a 5-star rating based on 16 reviews. Customers on Yelp commend their professionalism, timely deliveries, and excellent communication.

- Trustpilot: With a rating of 3.3 out of 5 from 10 reviews, the feedback on Trustpilot is more varied. Some customers appreciate the company's efficiency, while others have pointed out issues with communication and delays.

- Google: There are no available ratings or reviews on Google, making it difficult to gauge the broader customer sentiment from this platform.

Pros and Cons

Pros:

- A+ score from the BBB, indicating high service standards.

- Excellent rating on Yelp (5/5) with positive feedback from multiple reviews.

- Offers both open and enclosed transport options.

- Provides door-to-door service for customer convenience.

Cons:

- Not accredited by the BBB.

- Mixed reviews on Trustpilot, highlighting areas for improvement.

- Lack of reviews on Google, making it challenging to assess overall customer satisfaction.

Conclusion

De La Sierra Motors appears to be a legitimate and reliable car shipping company, particularly noted for their high rating on Yelp and A+ BBB score. However, the mixed reviews on Trustpilot suggest potential areas for improvement, especially in communication and consistency. Prospective clients should consider obtaining detailed quotes and seeking additional feedback from multiple sources to ensure they make a well-informed decision.