Crossover Auto Transport

Is Crossover Auto Transport Legit? Cost and Service

Crossover Auto Transport is a well-established car shipping company that has been in operation since 1999. With decades of experience in the auto transport industry, they have carved out a niche for themselves by providing reliable and efficient services. This article aims to provide an in-depth look at Crossover Auto Transport, examining their service quality, customer reviews, and overall legitimacy.

Company Overview

MC Number: 1174747
USDOT Number: 3529854
Year Opened: 1999

Crossover Auto Transport operates with the necessary credentials, including a Motor Carrier (MC) number and a USDOT number. These registrations ensure compliance with federal regulations, which is crucial for maintaining the safety and reliability of their services.

Service Offerings

Crossover Auto Transport specializes in transporting vehicles across various distances, whether for a cross-country move or a shorter relocation. Their services are tailored to meet the needs of both individual customers and commercial clients, offering options such as enclosed transport for high-value vehicles and standard open transport for more common cars.

Customer Reviews and Ratings

Better Business Bureau (BBB)

Crossover Auto Transport holds a BBB score of A+, which is a testament to their commitment to resolving customer complaints and maintaining high standards of business practices. However, they are not accredited by the BBB, which means they haven't sought accreditation but still manage to maintain a strong rating.

Yelp

On Yelp, Crossover Auto Transport's ratings and reviews are crucial indicators of their service quality. Although specific details about their Yelp rating and the number of reviews were not provided, it is important for potential customers to check these out to get a sense of the company's customer service and reliability.

Trustpilot

With a rating of 2.7 on Trustpilot based on 67 reviews, there is a mix of feedback from customers. Some praise the company's efficiency and professionalism, while others point out areas where the company could improve. This average rating suggests that while many customers are satisfied, there are also notable concerns that prospective clients should be aware of.

Google Reviews

Google reviews present a more positive outlook with a rating of 4.5 from 15 reviews. Customers on Google have highlighted the company's punctuality, professionalism, and the care taken in transporting their vehicles. This higher rating indicates a strong overall customer satisfaction level.

Cost and Pricing

The cost of shipping a car with Crossover Auto Transport can vary based on several factors, including the distance of the transport, the type of vehicle, and the chosen shipping method (open vs. enclosed transport). Generally, customers can expect competitive pricing aligned with industry standards. For specific quotes, it is advisable to contact the company directly and provide details of the transport requirements.

Is Crossover Auto Transport Legit?

Based on their long-standing operation since 1999, compliance with federal regulations, and a mixed but generally positive range of customer reviews, Crossover Auto Transport appears to be a legitimate and reliable option for auto transport services. However, as with any service, it's crucial for customers to conduct their own research, read current reviews, and get detailed quotes before making a decision.

Conclusion

Crossover Auto Transport has established itself as a noteworthy player in the auto transport industry. With over two decades of experience, they offer a variety of services to cater to different customer needs. While their Trustpilot rating suggests some room for improvement, their strong BBB and Google ratings reflect a commitment to customer satisfaction. Potential customers should weigh the available reviews and ratings carefully to make an informed decision about using Crossover Auto Transport's services.