Creative Rides Auto Transport

Is Creative Rides Auto Transport Legit? Cost and Service

Creative Rides Auto Transport is a car shipping company that has been operating in the auto transport industry for several years. They offer a range of services aimed at providing safe and reliable transportation for vehicles across the country. Despite their established presence, customer feedback suggests a mix of experiences, which we'll explore in detail.

Company Credentials and Basic Information

To start, let's delve into the company's credentials. Creative Rides Auto Transport is registered with an MC number 532715 and a USDOT number 2234763, ensuring they comply with federal regulations for auto transport companies. These credentials are crucial as they provide legitimacy and a level of assurance that the company adheres to industry standards.

Customer Reviews and Ratings

When assessing a car shipping company, customer reviews and ratings offer valuable insights. On the Better Business Bureau (BBB), Creative Rides Auto Transport holds a rating of 2.33 out of 5, based on three reviews. Despite the low rating, the company has managed to secure a B+ score from the BBB, though it is not accredited by the bureau.

On Yelp, the company fares worse, with a rating of just 1 out of 5 stars based on seven reviews. Unfortunately, there are no available ratings or reviews for Creative Rides Auto Transport on Trustpilot and Google, making it challenging to get a comprehensive view of their reputation across multiple platforms.

Services Offered by Creative Rides Auto Transport

Creative Rides Auto Transport provides a variety of services designed to meet different customer needs. They specialize in both open and enclosed vehicle transport, catering to standard cars, luxury vehicles, and even classic cars that require extra protection. Their services are tailored to ensure that vehicles are transported safely and efficiently from point A to point B.

Pricing and Cost Considerations

Understanding the cost of auto transport is a significant factor for customers. Creative Rides Auto Transport offers competitive pricing, though exact costs can vary based on several factors, including the distance of transport, the type of vehicle, and the chosen method of transportation (open or enclosed). It's advisable for potential customers to request a quote directly from the company to get a precise estimate for their specific needs.

Customer Service and Support

Customer service is a critical aspect of any service-oriented business. Creative Rides Auto Transport aims to provide reliable customer support throughout the shipping process. However, the mixed reviews indicate that while some customers have had positive experiences, others have encountered issues with communication and service quality.

Pros and Cons of Choosing Creative Rides Auto Transport

Pros

- Established Credentials: The company holds valid MC and USDOT numbers.

- Range of Services: They offer both open and enclosed transport options.

- Competitive Pricing: Their rates are competitive within the industry.

Cons

- Mixed Reviews: Customer feedback varies widely, with some negative experiences.

- Lack of Accreditation: Not accredited by the BBB, which may concern some customers.

- Limited Online Presence: Few reviews available on major platforms like Trustpilot and Google.

Conclusion

Creative Rides Auto Transport presents a viable option for those looking to transport their vehicles. While the company has solid credentials and offers a range of services, potential customers should be aware of the mixed reviews and consider obtaining detailed quotes and speaking directly with company representatives to address any concerns. Conducting thorough research and comparing options will ensure the best choice for your car shipping needs.