Cars Hauler LLC

Is Cars Hauler LLC Legit? Comprehensive Cost and Service Review

Cars Hauler LLC, established in 2014, is a car shipping company that offers vehicle transportation services across the United States. The company is recognized by its MC Number 1170167 and USDOT Number 3350429. Despite its A+ score from the Better Business Bureau (BBB), it holds a notably low rating on several review platforms, indicating mixed customer experiences.

Ratings and Reviews

Better Business Bureau (BBB)

- BBB Rating: 1/5

- BBB Reviews: 4

- BBB Score: A+

- BBB Accreditation: Not Accredited

While Cars Hauler LLC has an A+ score from the BBB, the actual customer ratings tell a different story. With only a 1/5 rating based on four reviews, the company struggles with customer satisfaction in this area. The lack of BBB accreditation might also be a factor contributing to potential customers' hesitance.

Yelp

- Rating: 1

- Reviews: 3

Yelp reviews for Cars Hauler LLC are similarly low, with an overall rating of just 1. This suggests that many customers have had negative experiences, citing issues such as poor communication, delays, and damage to vehicles during transit.

Trustpilot

- Rating: 4.2

- Reviews: 47

Trustpilot presents a more favorable view of Cars Hauler LLC, with a 4.2 rating from 47 reviews. This higher rating indicates that a significant number of customers are satisfied with the company's services. Positive reviews often mention reliable delivery times and professional customer service.

Google

- Rating: N/A

- Reviews: N/A

There is currently no available data for Cars Hauler LLC on Google reviews, which makes it difficult to gauge customer satisfaction from this platform.

Services Offered

Cars Hauler LLC provides a variety of car shipping services designed to meet different customer needs. These include open transport, enclosed transport, and expedited shipping. The company aims to ensure safe and timely delivery of vehicles, although customer reviews suggest there might be inconsistencies in service quality.

Cost and Pricing

The cost of shipping a car with Cars Hauler LLC varies depending on several factors such as the type of transport selected, distance, and the specific requirements of the customer. While some customers have reported competitive pricing, others have indicated that unexpected fees and charges can arise, impacting the overall cost.

Customer Experience

Customer experiences with Cars Hauler LLC are mixed. While the Trustpilot rating suggests a relatively positive reception, the lower ratings on BBB and Yelp highlight significant dissatisfaction. Common complaints include delayed deliveries, poor communication, and issues with vehicle condition upon arrival.

Conclusion

Cars Hauler LLC is a car shipping company with a complex reputation. Despite a high score from the BBB, customer reviews indicate there is room for improvement, particularly in communication and service reliability. Prospective customers should weigh the positive reviews on Trustpilot against the negative feedback on BBB and Yelp before making a decision.

Final Thoughts

When considering Cars Hauler LLC for your car shipping needs, it’s essential to conduct thorough research. Review multiple sources of feedback and compare their services and costs with other companies in the industry to ensure you make an informed decision.