Brightstar Transport Inc

Is Brightstar Transport Inc Legit? Cost and Service Explained

Brightstar Transport Inc, established in 2008, is a car shipping company that has been serving customers for over a decade. The company is registered under the Motor Carrier (MC) number 883033 and the USDOT number 2537825, which ensures compliance with federal regulations. Although not accredited by the Better Business Bureau (BBB), Brightstar Transport Inc holds an A+ rating, indicating a high level of trust and reliability.

BBB Rating and Reviews

The Better Business Bureau (BBB) provides consumers with a platform to review and rate businesses. Brightstar Transport Inc has achieved an impressive A+ rating, which reflects the company's commitment to resolving customer complaints and maintaining a positive business practice. Despite this high rating, the company is not accredited by the BBB, which may be a consideration for potential customers.

Yelp Reviews

On Yelp, Brightstar Transport Inc has garnered a rating of 1 star based on 6 reviews. These reviews often highlight issues such as delayed deliveries and poor customer service. The low rating on Yelp suggests that some customers have had negative experiences, which could be a red flag for those considering using Brightstar Transport Inc for their car shipping needs.

Trustpilot Reviews

In contrast to Yelp, Brightstar Transport Inc enjoys a much more favorable rating on Trustpilot. With a score of 4.4 stars based on 18 reviews, customers on this platform generally express satisfaction with the company's services. Positive reviews often mention the professionalism of the staff, timely deliveries, and overall reliability of the service.

Google Reviews

At the time of writing, specific ratings and review counts for Brightstar Transport Inc on Google are not available. Potential customers are encouraged to check the latest reviews on Google to get a more comprehensive understanding of the company's performance from a broader customer base.

Services Offered

Brightstar Transport Inc offers a range of car shipping services designed to meet various customer needs. These include open and enclosed transport options, catering to both standard vehicles and high-value or classic cars that require extra protection. The company also provides door-to-door service, which adds convenience for customers by picking up and delivering vehicles directly to specified locations.

Costs and Pricing

The cost of shipping a vehicle with Brightstar Transport Inc can vary based on factors such as distance, vehicle type, and the chosen shipping method. Customers can request a quote online or by contacting the company directly to get an accurate estimate. It is advisable to compare quotes from multiple car shipping companies to ensure competitive pricing.

Conclusion

Brightstar Transport Inc has a mixed reputation based on customer reviews from different platforms. While it holds an A+ rating from the BBB and positive reviews on Trustpilot, its low rating on Yelp cannot be overlooked. Potential customers should weigh these factors and consider their specific needs and priorities when choosing a car shipping service.

Final Thoughts

When deciding whether Brightstar Transport Inc is the right choice for your car shipping needs, it is important to conduct thorough research and read recent customer reviews. The company's long-standing operation since 2008 and its high BBB rating suggest reliability, but mixed reviews highlight the importance of managing expectations and being prepared for potential issues.