Boat Shippers

Boat Shippers Review: Are They Reliable for Car Shipping?

Boat Shippers has been a prominent player in the car shipping industry since its establishment in 1954. With a long history of service, the company holds a Motor Carrier (MC) Number 260268 and a US Department of Transportation (USDOT) Number 508967. Despite its longstanding presence, Boat Shippers has received mixed reviews across various platforms, raising questions about its legitimacy, service quality, and overall customer satisfaction.

Company Background

Founded in 1954, Boat Shippers boasts decades of experience in the car shipping industry. The company provides nationwide auto transport services, catering to both individual and commercial clients. With its extensive history, Boat Shippers aims to offer reliable and efficient shipping solutions, leveraging its expertise to handle a wide range of vehicles.

Ratings and Reviews

Better Business Bureau (BBB)

Boat Shippers is not accredited by the Better Business Bureau (BBB), which could be a red flag for some potential customers. The company does not have a rating on the BBB, indicating a lack of sufficient information or unresolved issues. BBB accreditation is often viewed as a mark of trustworthiness and commitment to resolving consumer complaints, so the absence of this accreditation might impact the company's reputation.

Yelp

On Yelp, Boat Shippers has a rating of 2 stars based on 10 reviews. Customers have shared mixed experiences, with some praising the company's timely deliveries and professional service, while others have expressed dissatisfaction with delayed shipments and poor communication. These varying reviews highlight the inconsistency in service quality that potential customers should consider.

Trustpilot

Trustpilot reviews also reflect a similar sentiment, with Boat Shippers holding a low rating of 1.7 stars from 19 reviews. Common complaints include damaged vehicles, unprofessional behavior, and hidden costs. Trustpilot's rating system is based on genuine customer feedback, providing insights into the company's performance and reliability.

Google Reviews

Information on Boat Shippers' Google reviews is currently unavailable. However, Google reviews are a valuable resource as they often provide a comprehensive view of customer satisfaction and service quality. Potential customers are encouraged to look up the latest reviews on Google to get an updated perspective on the company's performance.

Cost and Services

Boat Shippers offers a range of services tailored to meet the diverse needs of their clients. Their services include door-to-door shipping, open and enclosed transport, and expedited shipping options. The cost of shipping a vehicle with Boat Shippers can vary based on several factors, including the distance, type of transport, and the vehicle's size and condition. Customers have reported a range of prices, emphasizing the importance of obtaining a detailed quote and understanding the terms of service before committing.

Pros and Cons

Pros:

- Long-standing company with decades of experience.

- Nationwide shipping services.

- Variety of transport options available.

Cons:

- Not accredited by BBB.

- Low ratings on Yelp and Trustpilot.

- Reports of inconsistent service quality and hidden costs.

Conclusion

Boat Shippers has a mixed reputation in the car shipping industry. While the company benefits from a long history and a range of services, customer reviews suggest a need for improvement in service consistency and communication. Potential customers should thoroughly research and consider both positive and negative feedback before making a decision. Obtaining multiple quotes and clarifying all terms can help ensure a smoother shipping experience.

Final Thoughts

When choosing a car shipping company, it's crucial to weigh the pros and cons and consider firsthand customer experiences. Boat Shippers may offer the services you need, but be sure to conduct thorough research to ensure they meet your expectations. Checking the latest reviews and directly contacting the company for detailed information can help you make an informed decision.