AutoVocity Transport LLC

Is AutoVocity Transport Legit? Costs, Services, and Customer Reviews

AutoVocity Transport is a car shipping company that has been in operation since 2018. They offer a variety of vehicle transportation services across the United States. Despite their relatively short tenure in the industry, they have amassed a range of reviews and ratings across different platforms. This article delves into the legitimacy of AutoVocity Transport by examining their services, costs, and customer feedback from multiple sources.

Company Information

AutoVocity Transport operates under the MC Number 82379 and USDOT Number 3110376. They started their operations in 2018 and have since provided vehicle transportation services to a diverse clientele. The company is not accredited by the Better Business Bureau (BBB) and holds an F rating from the organization. However, they have varying reviews on other platforms such as Yelp, Trustpilot, and Google.

Services Offered

AutoVocity Transport offers a range of car shipping services designed to meet different customer needs. These include open carrier transport, enclosed carrier transport, and expedited shipping. Open carrier transport is the most economical option, suitable for standard vehicles. Enclosed carrier transport provides extra protection for high-value or classic cars. Expedited shipping is available for customers who need their vehicles transported more urgently.

Costs

The cost of shipping a vehicle with AutoVocity Transport can vary based on several factors, including the distance of the shipment, the type of transport chosen, and the specific requirements of the customer. Generally, open carrier transport is the most affordable option, while enclosed carrier transport and expedited services come at a higher price due to the additional protection and speed they offer. Customers are encouraged to request a quote directly from the company to get an accurate estimate for their specific needs.

Customer Reviews and Ratings

Better Business Bureau (BBB)

AutoVocity Transport is not accredited by the BBB and has an F rating. There are only two reviews on the BBB site, which contribute to this low rating. The limited number of reviews suggests a need for caution when interpreting this rating.

Yelp

On Yelp, AutoVocity Transport has a rating of 1.9 stars based on 13 reviews. Customers on Yelp have reported mixed experiences, with some praising the company for timely delivery and others criticizing it for poor customer service and communication issues.

Trustpilot

Trustpilot shows a more favorable picture with a rating of3.8 stars from two reviews. Although the number of reviews is low, the feedback on Trustpilot indicates a generally positive experience with the company.

Google

Google reviews are more numerous, with 137 reviews giving AutoVocity Transport a rating of 4 stars. This suggests that many customers have had satisfactory experiences with the company's services. Positive reviews highlight professionalism and reliable service, while negative reviews often mention delays and communication problems.

Conclusion

AutoVocity Transport presents a mixed bag in terms of customer satisfaction and service quality. Their BBB rating and reviews suggest potential issues, while their Google and Trustpilot ratings indicate that many customers have had positive experiences. Prospective customers should carefully consider these reviews and possibly seek additional information before making a decision. Requesting a detailed quote and clarifying all terms and conditions in advance can help mitigate potential issues.

Final Thoughts

While AutoVocity Transport has faced some negative feedback, it also has a substantial number of positive reviews, particularly on Google. This disparity highlights the importance of conducting thorough research and considering multiple perspectives when choosing a car shipping service. For those in need of vehicle transport, AutoVocity Transport remains a viable option, albeit one that should be approached with due diligence.