Auto Go Services Inc

Is Auto Go Services Inc Legit? Comprehensive Review of Costs and Services

Overview of Auto Go Services Inc

Auto Go Services Inc is a well-established car shipping company, operating under the Motor Carrier (MC) number 993026 and the United States Department of Transportation (USDOT) number 2937880. Founded in 1985, the company has decades of experience in the vehicle transportation industry. This extensive history suggests a seasoned operation with a wealth of industry knowledge.

Accreditation and Ratings

Auto Go Services Inc holds an A+ rating from the Better Business Bureau (BBB), though it is not accredited by the organization. The A+ rating indicates a high level of confidence in the company’s business practices and customer service, despite the lack of formal accreditation. Accreditation with the BBB often involves meeting specific standards and paying a fee, which Auto Go Services Inc has chosen not to pursue.

Customer Feedback

Yelp Reviews

On Yelp, Auto Go Services Inc boasts a high rating of 4.4 out of 5 stars, based on 8 reviews. This positive rating reflects a general satisfaction among customers, highlighting the company’s ability to meet client expectations in terms of service quality and reliability.

Trustpilot Reviews

Auto Go Services Inc excels on Trustpilot with an impressive rating of 4.9 out of 5 stars from 124 reviews. This near-perfect score suggests a strong track record of customer satisfaction. Positive reviews frequently mention the company’s timely delivery, professional service, and effective communication.

Service Offerings

Open Transport

Auto Go Services Inc offers open transport services, a cost-effective option where vehicles are shipped on open carriers. This method is suitable for standard vehicles but exposes them to weather and road conditions.

Enclosed Transport

For additional protection, the company provides enclosed transport services. Vehicles are transported in enclosed trailers, safeguarding them from weather elements and road debris. This option is ideal for luxury, classic, or high-value vehicles.

Door-to-Door Delivery

The company offers door-to-door delivery services, ensuring vehicles are picked up from and delivered to specified locations. This service provides convenience and reduces hassle for customers.

Expedited Shipping

For clients needing faster delivery, Auto Go Services Inc offers expedited shipping services. This premium service prioritizes the shipment, significantly reducing transit time and ensuring quicker delivery.

Pricing and Cost Factors

The cost of shipping a vehicle with Auto Go Services Inc depends on several factors:

Distance: Longer distances generally result in higher shipping costs.

Vehicle Type: Larger or heavier vehicles typically incur higher shipping fees.

Transport Type: Enclosed transport is more expensive than open transport due to the added protection.

Urgency: Expedited shipping services come at a premium due to faster delivery times.

Customers are encouraged to request personalized quotes to get accurate estimates tailored to their specific needs.

Customer Experiences and Issues

Positive Experiences

Customers frequently praise Auto Go Services Inc for their punctuality, professionalism, and effective communication. The high ratings on Yelp and Trustpilot indicate that the majority of customers are satisfied with their experience.

Common Issues

While the overall feedback is positive, some reviews mention occasional delays and communication lapses. However, these issues appear to be exceptions rather than the norm, given the predominantly favorable reviews.

Additional Services

Insurance Coverage: Auto Go Services Inc includes insurance coverage in their services, offering protection against potential damages during transit.

Tracking Services: The company provides shipment tracking options, allowing customers to monitor the progress of their vehicle in real-time.

Customer Support: The company maintains a dedicated customer support team to address inquiries and concerns, contributing to their high customer satisfaction ratings.

Conclusion

Auto Go Services Inc stands out as a reputable and reliable car shipping company with a long history in the industry. The company’s A+ BBB rating, along with high scores on Yelp and Trustpilot, underscores their commitment to customer satisfaction. While no company is without its occasional issues, the overwhelming positive feedback suggests that Auto Go Services Inc is a trustworthy choice for vehicle transportation needs.

Final Thoughts

Choosing a car shipping company requires careful consideration of various factors, including credentials, customer reviews, service offerings, and cost. Auto Go Services Inc’s strong ratings and extensive experience make them a compelling option for those in need of reliable vehicle transport. Customers are advised to conduct thorough research, compare quotes, and read multiple reviews to ensure their vehicle is transported safely and efficiently.