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How to File a Claim for Car Shipping Damage 🚗📦

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🚗 How to File a Claim for Car Shipping Damage

Shipping your car can be a smooth process, but sometimes unexpected damage occurs. Knowing how to file a claim properly can help you recover losses quickly and efficiently. At Safeeds Transport Inc, we prioritize a stress-free experience, so here’s your step-by-step guide to handling car shipping damage claims like a pro!



📊 Step 1: Inspect Your Vehicle Before & After Shipping

Before handing your car over to the carrier, take high-quality photos and videos from multiple angles.
Ensure that:

  • All scratches, dents, or existing damage are documented.
  • The Bill of Lading (BOL) accurately reflects your car’s condition before transport.
  • Upon delivery, inspect the vehicle immediately for any new damage.

ℹ️ TIP: If possible, have a witness present during the inspection.



📋 Step 2: Note Any Damage on the Bill of Lading

The Bill of Lading (BOL) serves as an official record of your car’s condition. If you notice any damage:

  • Immediately write it down on the BOL before signing it.
  • Take fresh photos of the damaged area.
  • Do NOT sign a clean BOL if damage exists!

📈 Why is this important? A signed BOL without damage notes may weaken your claim.



👥 Step 3: Contact the Carrier First

The shipping company should be your first point of contact. At Safeeds Transport Inc, we work with insured and reliable carriers, but if damage occurs:

  • Call the carrier’s customer service immediately.
  • Request their claims process and required documents.
  • Provide all supporting evidence (photos, BOL copy, invoices).

📌 Pro Tip: Keep all communication in writing for future reference.



📄 Step 4: File a Claim with the Carrier’s Insurance

By law, auto transport carriers must have cargo insurance. To file a claim:

  1. Complete the claim form (provided by the carrier’s insurer).
  2. Attach all necessary documentation (photos, BOL, invoices, etc.).
  3. Follow up regularly until you receive a response.

❗ Important: Claims processing may take a few weeks, so patience is key!



📞 Step 5: Contact Your Personal Insurance (If Needed)

If the carrier’s insurance denies or underpays your claim, check your own auto insurance policy. Some policies cover shipping-related damage.

  • Call your insurance provider and explain the situation.
  • Provide the same documentation you submitted to the carrier.
  • Request a secondary claim if applicable.

📝 Note: Some insurers require you to notify them before shipping your vehicle.



📜 Step 6: Seek Legal Help as a Last Resort

If all else fails, you may need legal assistance:

  • Consult an attorney specializing in transport claims.
  • File a complaint with the FMCSA (Federal Motor Carrier Safety Administration).
  • Take legal action if necessary.

🔗 Safeeds Transport Inc is here to guide you through every step to ensure you have a seamless experience.



🌟 Why Choose Safeeds Transport Inc?

At Safeeds Transport Inc, we ensure that your vehicle is handled with the utmost care.

  • Reliable & insured carriers to minimize risk.
  • Dedicated customer support to assist with claims.
  • Hassle-free transport solutions tailored to your needs.

If you ever need assistance with vehicle shipping, we’ve got your back!

📍 Contact us today for a free quote and seamless car shipping experience.

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OH 43215

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470 W BROAD ST COLUMBUS,
OH 43215
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logo

We're fully licensed and insured, with MC #1606811 and USDOT #4175566. Contact us today to learn more and get a quote.

Subscribe to our newsletter and get $50 off

Contacts

470 W BROAD ST COLUMBUS,
OH 43215
Mon - Fri: 8am - 7pm EST
Sat - Sun: 9am - 5pm

Subscribe to our newsletter and get $50 off