Is Good2go Auto Transport Worth It? An In-Depth Review

Good2go Auto Transport is a car shipping company that has been in the industry since 1992. With a significant presence in the market for over three decades, they offer a variety of services to meet the needs of customers looking to transport their vehicles across the country. In this article, we will delve into the company's background, services, pricing, and customer reviews to determine whether Good2go Auto Transport is a legitimate and reliable choice for your car shipping needs.

Company Background

Good2go Auto Transport was established in 1992, bringing over 30 years of experience to the auto transport industry. They are registered with the Federal Motor Carrier Safety Administration (FMCSA), holding the Motor Carrier (MC) Number 470553 and the USDOT Number 2231431. Despite their longstanding operation, their accreditation status with the Better Business Bureau (BBB) is currently non-existent, although they maintain an A+ rating. This paradox can be attributed to various factors, including compliance with BBB’s standards and customer service practices.

Services Offered

Good2go Auto Transport provides a range of auto transport services tailored to different needs. Whether you require open transport, enclosed transport, or expedited shipping, they have options to accommodate various preferences and budgets. Open transport is typically the most cost-effective method, while enclosed transport offers additional protection for luxury or classic cars. Expedited shipping caters to those who need their vehicle moved within a shorter time frame.

Pricing and Cost Structure

The cost of shipping a car with Good2go Auto Transport varies based on several factors, including the type of transport, the distance of the shipment, and the make and model of the vehicle. Customers can request a quote through their website to get an estimate tailored to their specific needs. While competitive pricing is a notable aspect of their service, it is essential to consider potential additional fees that may apply for expedited services or special handling requirements.

Customer Reviews and Reputation

Customer reviews for Good2go Auto Transport are mixed, reflecting a range of experiences. On the Better Business Bureau (BBB), they have a low rating of 1.36 out of 5, based on 25 reviews. Despite this, they maintain an A+ score from the BBB, which indicates a high level of compliance with the organization’s standards and practices, even if customer satisfaction is lacking.

Conversely, their presence on Trustpilot is significantly more positive, boasting a rating of 4.5 out of 5 from 536 reviews. This discrepancy suggests that while many customers have had favorable experiences, there are also a notable number of dissatisfied clients. Common complaints include issues with delivery times and communication, while positive reviews often highlight professional service and competitive pricing.

Competitors and Market Position

In the auto transport industry, Good2go Auto Transport faces competition from various other companies. Some of their notable competitors include Montway Auto Transport, AmeriFreight, and Ship a Car Direct. Each of these companies offers similar services but may differ in terms of pricing, customer service, and overall reputation. Comparing multiple quotes and reviews from different providers can help potential customers make an informed decision.

Conclusion

Good2go Auto Transport presents a viable option for those looking to ship their vehicles, especially given their extensive experience in the industry. However, the mixed reviews and lack of BBB accreditation warrant careful consideration. Prospective customers should weigh the competitive pricing and positive Trustpilot reviews against the negative feedback on BBB to determine if Good2go Auto Transport aligns with their expectations and requirements.