Elite Auto Shipping Inc: An In-Depth Look at Costs and Customer Feedback

Elite Auto Shipping Inc is a car shipping company that has been in operation since 2008. With over a decade of experience, the company provides a range of vehicle transport services to cater to various customer needs. Despite their extensive experience in the industry, customer reviews and ratings suggest a mixed reputation regarding their service quality.

Licensing and Accreditation

Elite Auto Shipping Inc is fully licensed to operate in the United States. They hold a Motor Carrier (MC) number 656874 and a USDOT number 2242996. However, it is significant to note that the company is not accredited by the Better Business Bureau (BBB). Accreditation is often seen as a hallmark of reliability and commitment to consumer satisfaction, and the absence of this accreditation could be a potential red flag for some customers.

Customer Reviews and Ratings

Better Business Bureau (BBB)

Elite Auto Shipping Inc has a rating of 2.5 out of 5 on the BBB website, based on 125 reviews. Additionally, the company holds a BBB score of F, which is a serious concern. The F rating typically reflects numerous unresolved complaints and issues with the company's practices. The substantial number of reviews indicates a broad range of customer experiences, many of which appear to be negative.

Yelp

On Yelp, Elite Auto Shipping Inc has a rating of 1.5 stars based on 65 reviews. This low rating suggests a significant level of dissatisfaction among customers. Frequent complaints on Yelp might include issues such as delays in shipping, poor customer service, and potential damage to vehicles during transport.

Trustpilot and Google

Information regarding ratings and reviews on Trustpilot and Google is not available. The absence of reviews on these platforms means there is limited feedback from a potentially wide customer base. This lack of information could make it challenging for prospective customers to gauge the overall service quality and customer satisfaction comprehensively.

Services Offered

Elite Auto Shipping Inc offers a variety of services designed to meet the diverse needs of their clients:

- Open Transport: This is the most common and cost-effective method where vehicles are transported on open trailers. It is suitable for standard vehicles and those not requiring special handling.

- Enclosed Transport: A premium service that provides additional protection for vehicles by transporting them in enclosed trailers. This service is ideal for luxury, classic, or high-value cars.

- Door-to-Door Service: A convenient option where the vehicle is picked up from and delivered to specified locations, minimizing hassle for the customer.

- Expedited Shipping: For those needing faster delivery, expedited services ensure the vehicle reaches its destination within a shorter timeframe.

Cost Considerations

The cost of shipping a vehicle with Elite Auto Shipping Inc can vary based on several factors, including the type of transport chosen, the distance of the shipment, the size and weight of the vehicle, and the urgency of delivery. Although the company does not provide specific pricing details on their website, customers can request quotes to get an estimate tailored to their needs. Comparing quotes with other car shipping companies can also provide a better understanding of the pricing landscape.

Pros and Cons

Pros

- Variety of Services: Offers multiple transport options including open, enclosed, door-to-door, and expedited shipping.

- Experience: Over a decade of experience in the car shipping industry.

Cons

- Poor Customer Reviews: Low ratings on both BBB and Yelp highlight significant customer dissatisfaction.

- Not BBB Accredited: The lack of accreditation and an F rating on the BBB indicate serious concerns regarding their business practices.

- Limited Review Data: Absence of reviews on Trustpilot and Google makes it difficult to get a complete picture of their service quality.

Conclusion

Elite Auto Shipping Inc is a seasoned player in the car shipping industry with a broad range of services designed to meet various customer needs. However, the company's poor ratings and numerous negative reviews on BBB and Yelp suggest that potential customers should approach with caution. It is crucial to thoroughly research, read recent reviews, and compare quotes from multiple companies to make an informed decision about whether Elite Auto Shipping Inc is the right choice for your vehicle transport needs.