Is US Star Trucking LLC Legit? Cost and Service Analysis

US Star Trucking LLC, established in 2018, has quickly positioned itself as a player in the car shipping industry. With a range of services aimed at transporting vehicles efficiently across the United States, the company has garnered attention from various review platforms. This article delves into the company's legitimacy, cost structures, and service offerings by examining customer reviews and ratings across multiple platforms.

Company Overview

- MC Number: 206532
- USDOT Number: 3205543
- Opened Year: 2018

US Star Trucking LLC has been operational for several years, focusing on providing reliable car shipping services. They cater to a wide customer base, ensuring that vehicles reach their destinations safely and on time.

BBB Rating and Reviews

- Rating: 4.1/5
- Number of Reviews: 279
- Score: NR (Not Rated)
- Accreditation: Not Accredited

The Better Business Bureau (BBB) is a crucial resource for evaluating a company's trustworthiness. US Star Trucking LLC has a respectable rating of 4.1 out of 5 from 279 reviews. However, the company is not accredited by the BBB, which might influence some customers' perceptions.

Yelp Reviews

- Rating: 1.3/5
- Number of Reviews: 58

Yelp reviews for US Star Trucking LLC are notably lower, with a rating of 1.3 out of 5 based on 58 reviews. Many reviewers on Yelp have expressed dissatisfaction with the company's services, highlighting issues such as delayed deliveries and poor customer service.

Trustpilot Reviews

- Rating: 3.1/5
- Number of Reviews: 19

On Trustpilot, US Star Trucking LLC has a mixed rating of 3.1 out of 5 from 19 reviews. This platform showcases a balance of both positive and negative experiences, reflecting the company's inconsistent performance in meeting customer expectations.

Google Reviews

- Rating: 4.6/5
- Number of Reviews: 4652

Google reviews paint a more favorable picture of US Star Trucking LLC, with an impressive rating of 4.6 out of 5 from a substantial number of 4652 reviews. This high rating suggests that a significant majority of customers are satisfied with the company's services.

Services Offered

US Star Trucking LLC offers a variety of car shipping services tailored to meet different customer needs. These services include:

- Open Transport: The most common and cost-effective method, where vehicles are transported on an open carrier.

- Enclosed Transport: For high-value vehicles, offering additional protection from weather and road debris.

- Door-to-Door Service: Convenient pick-up and delivery from specified locations.

- Expedited Shipping: Faster delivery options for urgent shipping needs.

Cost and Pricing

The cost of shipping a car with US Star Trucking LLC varies based on several factors, including the type of transport, distance, and specific customer requirements. Generally, open transport is more affordable, while enclosed transport and expedited shipping services are priced higher due to the additional benefits they provide.

Customer Experiences

Customer experiences with US Star Trucking LLC are mixed. While many Google reviewers praise the company's efficient service and professional handling of their vehicles, Yelp reviews highlight areas where the company falls short, such as customer service and adherence to delivery timelines. Trustpilot reviews reflect a middle ground, indicating that the company's performance can vary.

Conclusion

Is US Star Trucking LLC legit? The company's mixed reviews across different platforms suggest a nuanced answer. While their high rating on Google indicates a strong base of satisfied customers, the lower ratings on Yelp and Trustpilot highlight areas for improvement. Prospective customers should weigh these varied experiences and consider their specific needs when deciding to use US Star Trucking LLC's services.

Final Thoughts

Choosing a car shipping company requires careful consideration of various factors, including cost, service quality, and customer feedback. US Star Trucking LLC, with its diverse range of services and varying customer reviews, presents both opportunities and challenges. By thoroughly researching and understanding these elements, customers can make informed decisions about their car shipping needs.