Is Interstate Transport Group Legit? Cost and Service Quality

Interstate Transport Group is a prominent car shipping company that has been in operation since 2014. With nearly a decade of experience, the company offers a range of services designed to meet the needs of customers seeking reliable vehicle transportation. This article delves into the company's background, service offerings, and customer reviews to provide a comprehensive overview.

Company Background

Interstate Transport Group, registered under MC Number 756347 and USDOT Number 2249425, began its operations in 2014. Despite its relatively short history compared to other industry veterans, the company has managed to carve out a niche for itself in the car shipping sector. However, its journey has been marked by mixed reviews and varying levels of customer satisfaction.

Services Offered

The company offers a wide array of car shipping services tailored to different customer needs. These services include:

- Open Transport: This is the most common and cost-effective method, where vehicles are transported on an open trailer.

- Enclosed Transport: Ideal for luxury, classic, or high-value vehicles, this service ensures additional protection from the elements.

- Door-to-Door Service: For maximum convenience, the company provides door-to-door pickup and delivery, reducing the need for customers to travel to terminals.

Cost and Pricing

Interstate Transport Group's pricing varies based on several factors, including the type of transport, distance, and the specific requirements of the vehicle being shipped. Customers have noted that while the company offers competitive rates, it is essential to obtain a detailed quote to understand the full cost, including any potential additional charges.

Customer Reviews and Ratings

Customer feedback is a crucial aspect of assessing any service provider. Interstate Transport Group has received a mix of reviews across various platforms:

- Better Business Bureau (BBB): The company holds an A+ rating but is not accredited. The number of reviews on BBB is not specified.

- Yelp: With a rating of 2.3 based on 6 reviews, the feedback on Yelp indicates some dissatisfaction among customers.

- Trustpilot: The company has a 3.2 rating, albeit from only 1 review, which suggests limited customer engagement on this platform.

- Google: With a 3-star rating from 1 review, the feedback on Google is also sparse.

Strengths and Weaknesses

Strengths:

- Variety of Services: The company offers both open and enclosed transport options, catering to different needs.

- Convenience: Door-to-door service adds a layer of convenience for customers.

- Experience: With nearly a decade in the industry, the company has built a certain level of expertise.

Weaknesses:

- Mixed Reviews: The company has received varied feedback, with some customers expressing dissatisfaction with the service.

- Limited Accreditation: The lack of BBB accreditation might be a concern for some potential customers.

Conclusion

Interstate Transport Group presents a viable option for those seeking car shipping services. While it offers a range of services and has an A+ rating on BBB, the mixed customer reviews highlight the importance of conducting thorough research and obtaining a detailed quote before proceeding. Prospective customers should weigh the strengths and weaknesses and consider their specific needs to determine if this company is the right fit for their vehicle shipping requirements.