Hyperion Auto Transport LLC: Customer Reviews and Cost Analysis

Hyperion Auto Transport LLC, established in 2023, has quickly emerged in the car shipping industry. With their MC number 1526150 and USDOT number 4036091, they offer a variety of auto transport services across the United States. Despite being relatively new, Hyperion Auto Transport has gained attention for its commitment to customer service and competitive pricing.

Accreditation and Ratings

Hyperion Auto Transport is accredited by the Better Business Bureau (BBB), which is a significant trust indicator. They boast a BBB rating of 4.33 out of 5 based on 12 reviews and hold a B+ score. This accreditation highlights their adherence to industry standards and customer service principles. However, the BBB rating alone should not be the sole factor in decision-making.

Customer Reviews and Feedback

BBB Reviews

With 12 reviews on BBB, Hyperion Auto Transport holds an impressive rating of 4.33 out of 5. Customers have praised the company for its reliable service and professional staff. However, there have been occasional complaints about delays, which are not uncommon in the transport industry.

Yelp Reviews

On Yelp, Hyperion Auto Transport has a significantly lower rating of 1 out of 5 based on 3 reviews. The lower rating on Yelp is concerning and highlights some inconsistencies in service quality. Customers on this platform have reported issues such as delays and communication problems, which potential clients should consider.

Trustpilot Reviews

Trustpilot reviews present a more balanced perspective with a rating of 4 out of 5 from 34 reviews. Many customers on Trustpilot commend the company for its timely delivery and professional handling of vehicles. However, as with any service, there are occasional negative reviews that mention minor issues.

Google Reviews

Google reviews for Hyperion Auto Transport are few but mixed, with a rating of 3 out of 5 from 2 reviews. This suggests a moderate level of customer satisfaction and indicates room for improvement in certain areas of their service.

Service Offerings

Hyperion Auto Transport offers a range of services designed to meet various customer needs. They specialize in open and enclosed car transport, catering to both regular vehicles and high-value, classic, or luxury cars. Their services are available nationwide, providing door-to-door delivery to ensure convenience and peace of mind for their clients.

Cost and Pricing

The cost of shipping a vehicle with Hyperion Auto Transport varies based on several factors, including the type of transport (open or enclosed), distance, and the specific requirements of the client. While they are known for competitive pricing, it's advisable for customers to request a detailed quote to understand the exact costs involved. Comparisons with other service providers can also help in making an informed decision.

Conclusion

In conclusion, Hyperion Auto Transport LLC, although new in the industry, shows promise with its BBB accreditation and positive reviews on several platforms. However, mixed reviews on Yelp and Google suggest that there is variability in customer experiences. Prospective customers should weigh the pros and cons, consider obtaining multiple quotes, and thoroughly read customer reviews before making a decision.

By staying informed and cautious, customers can ensure that they choose the right auto transport service that meets their needs and expectations.