Is Hyper Auto Transport Trustworthy? A Detailed Review of Their Services and Costs

Hyper Auto Transport, established in 2006, has been providing reliable car shipping services for nearly two decades. Their years of experience in the industry demonstrate their commitment to delivering vehicles safely and efficiently across the country. With a mission to provide high-quality transport solutions, Hyper Auto Transport has built a reputation for reliability and customer satisfaction.

Licensing and Accreditation

Hyper Auto Transport operates under the MC Number 1600261 and the USDOT Number 4163420. These credentials are essential for ensuring compliance with federal regulations and industry standards. While the company holds a solid "A-" rating from the Better Business Bureau (BBB), it is important to note that they are not BBB accredited. Despite this, their high rating reflects positively on their business practices and customer service.

Customer Reviews and Ratings

Customer feedback is a crucial aspect of assessing any service provider. Hyper Auto Transport has received a variety of reviews across multiple platforms:

- Trustpilot: With a commendable rating of 4.6 based on 33 reviews, Trustpilot reviews highlight the company’s consistent performance and customer satisfaction. Customers often praise the punctuality and professionalism of the service.

- BBB: Although specific review numbers are not provided, the "A-" rating on BBB suggests a strong track record in resolving customer complaints and maintaining trust.

- Yelp and Google: Information about ratings and the number of reviews on Yelp and Google is not explicitly provided. However, these platforms can offer additional insights into the day-to-day experiences of customers who have used Hyper Auto Transport's services.

Services Offered

Hyper Auto Transport offers a range of services tailored to meet the diverse needs of their clientele. These services include:

- Open Transport: This is the most common and cost-effective method of shipping vehicles. Cars are loaded onto an open carrier, which can accommodate multiple vehicles at once.

- Enclosed Transport: For high-value or classic cars, enclosed transport offers an added layer of protection from the elements and road debris. This service is ideal for luxury and antique vehicles that require extra care.

- Door-to-Door Service: Hyper Auto Transport provides the convenience of door-to-door service, ensuring that vehicles are picked up and delivered directly to specified locations. This service eliminates the need for customers to drop off or pick up their vehicles at terminals.

Cost and Pricing

The cost of car shipping services with Hyper Auto Transport can vary based on several factors, including the distance of the move, the type of transport selected (open or enclosed), and the specific requirements of the customer. Generally, longer distances and enclosed transport options tend to be more expensive. Customers are encouraged to request a personalized quote to get an accurate estimate for their specific shipping needs.

Pros and Cons

Pros:

- Long-standing experience in the industry since 2006.

- High ratings on Trustpilot with positive customer feedback.

- A- rating from BBB, indicating good business practices.

Cons:

- Not accredited by the BBB.

- Limited information on Yelp and Google reviews, which may necessitate further research by potential customers.

Conclusion

In conclusion, Hyper Auto Transport appears to be a legitimate and reliable car shipping company with a solid track record. Their extensive experience, high Trustpilot rating, and positive BBB rating contribute to their credibility. While there is some lack of detailed information on Yelp and Google reviews, the overall customer feedback suggests that they provide satisfactory services. Potential customers should consider reaching out directly for quotes and specific service inquiries to ensure their needs are met.