Hilton Auto Transport Inc: An In-Depth Look at Customer Reviews and Service Quality

Hilton Auto Transport Inc is a well-established car shipping company that has been in operation since 2004. Known for its high customer satisfaction ratings and reliable service, Hilton Auto Transport Inc has made a significant mark in the auto transport industry. This article will explore the various aspects of Hilton Auto Transport Inc, including its services, customer feedback, and overall reputation, to provide a comprehensive overview.

Company Overview

- MC Number: 487709
- USDOT Number: 2232328
- Year Opened: 2004

Hilton Auto Transport Inc has been providing vehicle transportation services for two decades. The company is registered with the Federal Motor Carrier Safety Administration (FMCSA) under the MC number 487709 and USDOT number 2232328, ensuring compliance with federal safety and operational standards. Their long-standing presence in the industry underscores their experience and reliability.

The company's compliance with FMCSA regulations ensures that it adheres to the necessary safety standards, providing peace of mind to customers regarding the handling and transportation of their vehicles.

Services Offered

Hilton Auto Transport Inc offers a variety of services to cater to different customer needs. These services include:

- Open Carrier Transport: The most commonly used and cost-effective method for shipping vehicles. Cars are transported on open trailers, making it suitable for standard vehicles that do not require special handling. This option is economical but exposes vehicles to weather elements during transit.

- Enclosed Carrier Transport: Ideal for high-value, luxury, or classic cars, this service involves transporting vehicles in enclosed trailers. It provides added protection from weather conditions and road debris, ensuring the vehicles arrive in pristine condition. This premium service is more expensive but offers peace of mind for valuable cars.

- Door-to-Door Service: This service offers the convenience of picking up and delivering vehicles directly to specified locations. Customers do not need to worry about dropping off or picking up their vehicles at terminals, making the process seamless and hassle-free.

- Expedited Shipping: For customers needing urgent delivery, expedited shipping prioritizes their vehicle, ensuring faster transit times. This service is ideal for those with tight schedules and time-sensitive needs, though it comes at a higher cost.

By providing these diverse services, Hilton Auto Transport Inc aims to meet the various demands of its customers, from budget-friendly options to premium transport solutions.

Customer Reviews and Ratings

BBB (Better Business Bureau)

- Rating: 5/5

- Reviews Number: 1

- Score: A+

- Accreditation: Accredited

Hilton Auto Transport Inc boasts a perfect 5/5 rating on BBB based on one review. The company holds an A+ score and is accredited by the BBB, indicating a strong commitment to resolving consumer complaints and adhering to ethical business practices. This high rating reflects positive customer experiences and the company's dedication to maintaining high standards.

Yelp

- Rating: 4.6/5

- Reviews Number: 28

On Yelp, Hilton Auto Transport Inc has a rating of 4.6 out of 5 based on 28 reviews. Customers have praised the company for its reliability, timely deliveries, and excellent customer service. Positive reviews often highlight the professionalism of the staff and the smooth transport process, while a few negative reviews mention occasional delays or communication issues.

Trustpilot

- Rating: Not Available

- Reviews Number: Not Available

Currently, there are no reviews or ratings available for Hilton Auto Transport Inc on Trustpilot. The absence of reviews on this platform means prospective customers do not have access to additional insights from Trustpilot users.

Google Reviews

- Rating: 4.8/5

- Reviews Number: 86

Hilton Auto Transport Inc has a strong presence on Google Reviews with a rating of 4.8 out of 5 based on 86 reviews. Customers frequently commend the company for its efficient service, helpful staff, and safe delivery of vehicles. The high rating and substantial number of reviews indicate a high level of customer satisfaction and consistent performance.

Cost and Pricing

The cost of shipping a vehicle with Hilton Auto Transport Inc can vary widely depending on several factors, including distance, vehicle type, and chosen service. Open carrier transport is generally more affordable compared to enclosed transport. For precise quotes, customers are encouraged to contact the company directly, as prices can fluctuate based on market conditions and seasonal demand.

Factors influencing the cost include:

- Distance: Longer distances typically incur higher costs due to fuel, labor, and toll expenses.

- Vehicle Type: Larger or heavier vehicles, such as SUVs and trucks, may cost more to transport than smaller cars due to space and weight considerations.

- Service Type: Enclosed carrier transport and expedited shipping are premium services that come at a higher price compared to standard open carrier transport.

- Seasonal Demand: Peak seasons, such as summer or holidays, often see higher prices due to increased demand for auto transport services.

Customers should obtain multiple quotes to compare prices and services, ensuring they get the best value for their money.

Is Hilton Auto Transport Inc Legit?

Determining the legitimacy of Hilton Auto Transport Inc is relatively straightforward given the available data. The company’s long-standing presence since 2004, its compliance with FMCSA regulations, and its high customer satisfaction ratings across multiple platforms are all positive indicators.

Prospective customers are advised to:

- Read Detailed Reviews: Look beyond overall ratings and read detailed customer experiences to understand common issues and positive aspects.

- Seek Multiple Quotes: Comparing quotes from different auto transport companies can provide a benchmark for pricing and service expectations.

- Check Company Credentials: Verify the company's registration with FMCSA and check for any safety violations or complaints.

Conducting thorough research and considering all available information is crucial before making a decision to use Hilton Auto Transport Inc.

Conclusion

Hilton Auto Transport Inc has been in the auto transport business since 2004, offering various shipping services. The company is highly regarded for its excellent customer service, timely deliveries, and overall reliability. With high ratings on BBB, Yelp, and Google Reviews, Hilton Auto Transport Inc appears to be a reputable and trustworthy option for vehicle transportation. Prospective customers should still conduct thorough research and consider all aspects before entrusting their vehicle to Hilton Auto Transport Inc.