Is Freedom Auto Transport Legit? Cost and Service 2024

Freedom Auto Transport, founded in 2007, has been providing vehicle shipping services for over a decade. The company has established a reputation in the auto transport industry, offering a variety of services to meet diverse customer needs. With an A+ rating from the Better Business Bureau (BBB) and accreditation, Freedom Auto Transport demonstrates a commitment to maintaining high standards of business practices and customer satisfaction.

Credentials and Ratings

Understanding a company’s credentials is crucial when choosing an auto transport service. Freedom Auto Transport is well-credentialed with an MC number 720433 and a USDOT number 2247218, ensuring they operate within the regulatory framework set by the Department of Transportation. These credentials highlight the company’s legitimacy and compliance with industry standards.

Customer Reviews

Customer reviews provide valuable insights into the performance and reliability of a company. Freedom Auto Transport has a mixed online reputation:

- BBB: With a rating of 3.55 out of 5 based on 11 reviews, the company has garnered an A+ score, reflecting their accredited status and positive business practices.

- Yelp: Holding a rating of 1.9 from 91 reviews, the feedback on Yelp indicates a range of customer experiences, with some users expressing dissatisfaction.

- Trustpilot: Specific ratings and review numbers for Trustpilot are not available, leaving a gap in the assessment from this platform.

- Google: A robust rating of 4.4 from 911 reviews on Google showcases a generally positive customer sentiment, suggesting reliable service and satisfaction.

Services Offered

Freedom Auto Transport provides an array of services designed to cater to various shipping needs. These services include:

- Open Transport: This is the most common and cost-effective method of vehicle shipping, ideal for standard cars.

- Enclosed Transport: Offering enhanced protection, this service is suited for luxury, classic, or high-value vehicles.

- Door-to-Door Service: Ensuring convenience, this service involves picking up and delivering the vehicle directly to the specified locations.

- Expedited Shipping: For customers needing swift transport, expedited options are available to reduce transit times.

Cost Analysis

The cost of shipping a vehicle with Freedom Auto Transport varies based on several factors such as distance, vehicle type, and the chosen method of transport. While specific prices are not detailed, potential customers can obtain quotes by contacting the company. It's advisable to compare quotes from multiple providers to ensure competitive pricing and value for money.

Pros and Cons

Pros:

- Established in the industry since 2007.

- Accredited and holds an A+ rating from the BBB.

- Wide range of transport services to meet different needs.

- High rating on Google with a significant number of reviews.

Cons:

- Mixed reviews on Yelp with a relatively low rating.

- Lack of specific ratings and reviews on Trustpilot.

- Variability in customer experiences as reflected in reviews.

Conclusion

Freedom Auto Transport appears to be a legitimate and experienced vehicle shipping company. While they hold strong credentials and a high rating on Google, the mixed reviews on Yelp suggest varying customer experiences. Prospective customers should conduct thorough research, seek multiple quotes, and read a variety of reviews to make an informed decision.