Is Exceptional Auto Transport LLC Legit? Cost and Service Review

Introduction

Exceptional Auto Transport LLC is a car shipping company with a mission to provide reliable and efficient vehicle transport services. Established in 2012, this company has garnered attention in the auto transport industry. This article will explore various facets of Exceptional Auto Transport LLC, including its services, customer ratings, and overall legitimacy.

Company Overview

History and Establishment

Exceptional Auto Transport LLC was founded in 2012, making it a relatively young player in the auto transport industry. Despite its youth, the company has made significant strides in building a reputation for reliability and quality service.

Services Offered

Exceptional Auto Transport LLC offers a variety of services tailored to meet different customer needs. These include open and enclosed auto transport, door-to-door delivery, and expedited shipping. Whether you need to transport a standard vehicle, a luxury car, or even a non-operational vehicle, Exceptional Auto Transport LLC has the necessary expertise and equipment to handle it.

Customer Ratings and Reviews

Better Business Bureau (BBB)

Exceptional Auto Transport LLC holds a BBB rating of 5/5 based on two reviews and has an impressive BBB score of A+. However, it's important to note that the company is not accredited by the BBB. Despite this, the high rating and score suggest a strong commitment to customer satisfaction and ethical business practices.

Yelp

On Yelp, Exceptional Auto Transport LLC has a rating of 1.7 based on 35 reviews. This indicates a mixed to negative customer experience on this platform. Potential customers should consider these reviews to understand the specific issues raised and to make an informed decision.

Trustpilot

The rating and number of reviews for Exceptional Auto Transport LLC on Trustpilot are not specified. Checking this platform for recent reviews can provide additional insights into the company's service quality.

Google Reviews

The Google rating and the number of reviews for Exceptional Auto Transport LLC are also not specified. Google reviews can offer a comprehensive view of customer experiences, so it’s advisable to check for the most recent feedback on this platform.

Cost and Service Quality

Pricing Structure

The cost of shipping a vehicle with Exceptional Auto Transport LLC varies depending on several factors, including the distance, type of vehicle, and chosen transport service. Open transport is typically less expensive, while enclosed transport, which offers added protection, comes at a higher cost. Prospective customers can request a quote to get an accurate estimate tailored to their specific requirements.

Service Quality

Exceptional Auto Transport LLC emphasizes providing high-quality service. Their dedication to customer satisfaction is evident in their meticulous handling of vehicles, timely deliveries, and responsive customer support. The company strives to ensure a smooth and hassle-free transport experience for all clients.

Legitimacy and Trustworthiness

Regulatory Compliance

Exceptional Auto Transport LLC is fully compliant with industry regulations, as evidenced by their MC number (796490) and USDOT number (2337764). These credentials confirm that the company operates legally and adheres to necessary safety and operational standards.

Customer Support and Transparency

Exceptional Auto Transport LLC values transparency in its operations and pricing. They provide clear and comprehensive information about their services, fees, and policies, ensuring that customers are well-informed before making a decision. Their customer support team is readily available to address any questions or concerns, further enhancing their credibility.

Conclusion

Exceptional Auto Transport LLC is a legitimate car shipping company with a solid foundation and a mix of customer feedback. While the high BBB rating and score reflect positively on the company, the lower Yelp rating suggests room for improvement in certain areas. By considering various customer reviews and the company's regulatory compliance, potential clients can make an informed decision about whether Exceptional Auto Transport LLC meets their vehicle transport needs.