Is Elite Auto Shipper the Right Choice for Car Shipping? A Detailed Analysis

Elite Auto Shipper is a vehicle transport company that has been in operation since 2012. With over a decade of experience in the industry, the company offers various car shipping services to meet the needs of individual and corporate clients. Despite their long-standing presence, customer feedback and reviews present a mixed picture of their service quality.

Licensing and Accreditation

Elite Auto Shipper holds the necessary credentials for operation in the United States. Their Motor Carrier (MC) number is 784203, and their USDOT number is 2302455. However, it's important to note that the company is not accredited by the Better Business Bureau (BBB). Accreditation can often be a sign of trustworthiness and commitment to resolving consumer complaints, and the lack of it might be a point of concern for potential customers.

Customer Reviews and Ratings

Better Business Bureau (BBB)

Elite Auto Shipper has an A+ rating from the BBB, which is an indicator of their ability to address customer complaints satisfactorily. However, there is no available information on the number of reviews or specific feedback from BBB customers. An A+ rating without accreditation suggests that while they respond to complaints, they might not adhere to all the best practices expected by the BBB.

Yelp

On Yelp, Elite Auto Shipper has a rating of 1.5 stars based on 36 reviews. This low rating indicates significant dissatisfaction among many customers. Common complaints might include issues such as delays, poor communication, or unsatisfactory handling of vehicles.

Trustpilot

Trustpilot shows a more favorable view, with Elite Auto Shipper holding a rating of 3.7 stars, though this is based on a single review. This solitary review might not provide a comprehensive view of the company's performance but does offer a glimpse into at least one customer's positive experience.

Google

Google reviews present a mixed outlook, with a rating of 2.8 stars from 11 reviews. This moderate rating suggests that while some customers are satisfied with the service, others have faced issues that impacted their experience negatively.

Services Offered

Elite Auto Shipper provides a range of services designed to cater to various car shipping needs. These include:

- Open Transport: The most common and cost-effective method, where vehicles are transported on open trailers.

- Enclosed Transport: A more expensive option that offers additional protection by transporting vehicles in enclosed trailers, suitable for luxury or classic cars.

- Door-to-Door Service: A convenient service where the car is picked up from and delivered to specified locations.

- Expedited Shipping: For customers who need their vehicles shipped within a tight timeframe, expedited services ensure quicker delivery.

Cost Considerations

The cost of shipping a vehicle with Elite Auto Shipper can vary based on several factors, including the type of transport chosen, the distance of the shipment, the size and weight of the vehicle, and the desired delivery timeframe. While the company does not provide specific pricing on their website, customers can request quotes to get an estimate tailored to their needs.

Conclusion

Elite Auto Shipper is a well-established player in the car shipping industry with over a decade of experience. While their A+ rating from the BBB is promising, the lack of accreditation and mixed customer reviews on platforms like Yelp and Google suggest that potential customers should approach with caution. It is advisable to request detailed quotes and read recent reviews before making a decision.