Diesel Auto Transport: Evaluating Legitimacy, Services, and Customer Satisfaction

Diesel Auto Transport is a car shipping company that has been in operation since 2018. This article provides an in-depth analysis of the company's background, services offered, pricing structure, and customer reviews to determine its legitimacy and reliability in the car shipping industry.

Company Background

Diesel Auto Transport operates under the MC Number 952315 and USDOT number 2842611. Since its establishment in 2018, the company has quickly built a reputation in the vehicle transport sector. While Diesel Auto Transport is not accredited by the Better Business Bureau (BBB), it holds an impressive A+ rating, reflecting its dedication to high-quality service.

Services Offered

Diesel Auto Transport offers a comprehensive range of car shipping services designed to meet various customer needs:

Open Transport

Their open transport service is the most economical option for shipping standard vehicles. This method involves transporting cars on an open carrier, making it a cost-effective choice without compromising safety.

Enclosed Transport

For customers with luxury, classic, or high-value vehicles, Diesel Auto Transport provides enclosed transport services. This option offers additional protection from the elements and road debris, ensuring vehicles arrive in pristine condition.

Expedited Shipping

Diesel Auto Transport offers expedited shipping services for customers who need their vehicles transported quickly. This service prioritizes the shipment, significantly reducing the delivery time.

Door-to-Door Service

The company provides door-to-door service, enhancing convenience by picking up and delivering vehicles directly to specified locations, saving customers time and hassle.

Cost and Pricing

The cost of shipping a vehicle with Diesel Auto Transport varies depending on several factors, including the distance, type of vehicle, and shipping method chosen. Customers can request a personalized quote to get an accurate estimate of the shipping costs. Diesel Auto Transport is known for its competitive pricing and transparency, with no hidden fees, which is a significant advantage for customers.

Customer Reviews and Ratings

Better Business Bureau (BBB)

Diesel Auto Transport has a mixed rating on the BBB, with an average of 3.21 out of 5 stars based on 14 reviews. However, the company maintains an A+ rating, indicating a strong commitment to addressing customer concerns and resolving complaints effectively.

Yelp

On Yelp, Diesel Auto Transport has a rating of 2.4 stars based on 9 reviews. The feedback includes both positive and negative experiences, providing a balanced view of the company’s service quality.

Trustpilot

On Trustpilot, Diesel Auto Transport has a rating of 3.8 stars based on 5 reviews. The moderate number of reviews provides insight into the company's performance and customer satisfaction.

Google Reviews

Diesel Auto Transport boasts a solid rating of 4.1 stars on Google, based on 93 reviews. The high volume of feedback underscores the company's ability to maintain a positive reputation across a significant number of customers.

Pros and Cons

Pros

- High BBB Rating: The A+ rating from the BBB reflects a strong commitment to resolving customer issues.

- Range of Services: Diesel Auto Transport offers various shipping options, including open and enclosed transport, expedited shipping, and door-to-door service.

- Positive Google Reviews: The 4.1-star rating on Google indicates a high level of customer satisfaction.

- Competitive Pricing: The company is known for its transparent and competitive pricing.

Cons

- Mixed BBB Reviews: The 3.21-star rating on the BBB suggests some customer dissatisfaction.

- Low Yelp Rating: The 2.4-star rating on Yelp indicates room for improvement in service quality.

- Limited Trustpilot Reviews: The small number of reviews on Trustpilot makes it challenging to assess the company's performance comprehensively.

Conclusion

Diesel Auto Transport is a reputable and reliable option for car shipping services. Despite mixed reviews on some platforms, the company's high ratings on Google and its A+ rating from the BBB suggest a strong commitment to customer satisfaction. With a range of services and competitive pricing, Diesel Auto Transport appears to be a legitimate choice for transporting vehicles. Potential customers should consider obtaining detailed quotes and reviewing feedback across multiple platforms before making a decision.