Is Dependable Auto Move LLC Legit? Cost and Service Review

Dependable Auto Move LLC is a car shipping company that has been serving customers since 2016. The company is identified by its MC Number 989266 and USDOT Number 2930192. With several years of experience in the vehicle transportation industry, Dependable Auto Move LLC offers a variety of car shipping services across the United States. The company’s goal is to provide reliable and efficient service to meet the needs of their diverse customer base.

Ratings and Reviews

Better Business Bureau (BBB)

- BBB Rating: 4.04/5

- BBB Reviews: 26

- BBB Score: A+

- BBB Accreditation: Not Accredited

Dependable Auto Move LLC holds an impressive BBB rating of 4.04 out of 5 based on 26 customer reviews. The company has an A+ score, indicating high standards of service and customer satisfaction. However, the company is not BBB accredited, which means it has not undergone the additional vetting process required for accreditation. Despite this, the high rating and positive reviews suggest a strong performance in terms of customer service and reliability.

Yelp

- Rating: 4.4

- Reviews: 28

On Yelp, Dependable Auto Move LLC enjoys a rating of 4.4 based on 28 reviews. Customers on this platform generally highlight the company’s professionalism, timely deliveries, and effective communication. However, as with any service provider, there are occasional negative reviews mentioning issues such as delays and communication breakdowns.

Trustpilot

- Rating: 2.7

- Reviews: 55

Trustpilot reviews present a more mixed picture, with Dependable Auto Move LLC holding a rating of 2.7 from 55 reviews. This indicates a more varied customer experience, with some users praising the service while others express dissatisfaction, particularly around issues related to customer service and delivery times.

Google

- Rating: N/A

- Reviews: N/A

Google reviews for Dependable Auto Move LLC are currently unavailable, which limits the ability to assess customer feedback from this platform.

Services Offered

Dependable Auto Move LLC provides a variety of car shipping services to accommodate different customer needs. These services include:

- Open Transport: The most common and cost-effective method where vehicles are transported on an open carrier, exposed to the elements.

- Enclosed Transport: Offers additional protection for vehicles by transporting them in an enclosed carrier, ideal for luxury, antique, or classic cars.

- Expedited Shipping: For customers who need their vehicles shipped quickly, ensuring faster delivery times.

Each service is tailored to ensure the safe and timely delivery of vehicles, catering to various customer requirements and preferences.

Cost and Pricing

The cost of shipping a car with Dependable Auto Move LLC varies based on several factors, including the type of transport selected, the distance of the shipment, and any specific customer needs. While detailed pricing information is not readily available from reviews, prospective customers are encouraged to contact the company directly for personalized quotes. Comparing these quotes with other providers in the market is advisable to ensure competitive pricing.

Customer Experience

Customer experiences with Dependable Auto Move LLC are generally positive, especially on Yelp and BBB. The high ratings on these platforms indicate a strong commitment to customer satisfaction and reliable service. However, the lower rating on Trustpilot suggests that there are areas for improvement, particularly in terms of communication and handling delays. Overall, the majority of reviews reflect a satisfactory level of service, with many customers appreciating the company’s reliability and professionalism.

Conclusion

Dependable Auto Move LLC is a well-established car shipping company with a solid reputation in the industry. Despite mixed reviews on different platforms, the majority of customer feedback is positive, particularly on Yelp and BBB. The company’s A+ BBB rating further supports its credibility and commitment to high standards.

Final Thoughts

When considering Dependable Auto Move LLC for your car shipping needs, it is important to review feedback from multiple sources. Reaching out for detailed quotes, comparing their services and costs with other companies, and understanding the mixed nature of customer reviews will help ensure you make an informed decision that aligns with your specific requirements.a