Is Coast to Coast Auto Transport a Reliable Choice? Detailed Cost and Service Analysis

Coast to Coast Auto Transport is a well-established car shipping company that has been in operation since 1999. With decades of experience in the industry, they have built a reputation for providing reliable vehicle transport services across the United States. The company is registered under the MC Number 536142 and USDOT number 2234972, ensuring they meet all regulatory requirements for legal operation in the auto transport sector.

Services Offered

Coast to Coast Auto Transport offers a wide range of services designed to meet various customer needs. They specialize in shipping all types of vehicles, including cars, motorcycles, RVs, and even boats. Their services include both open and enclosed transport options, catering to customers who prioritize cost-effectiveness or extra protection for their vehicles. Additionally, they offer door-to-door delivery, ensuring that vehicles are picked up and delivered directly to the specified locations, providing convenience and peace of mind for their clients.

Customer Reviews and Ratings

Better Business Bureau (BBB)

Coast to Coast Auto Transport holds an A+ rating with the Better Business Bureau (BBB), indicating a high level of trust and commitment to resolving customer complaints. However, their average rating on the BBB website is 2.33 out of 5, based on five reviews. This suggests a mixed bag of customer experiences, with some expressing dissatisfaction with various aspects of the service. Despite this, the A+ score reflects their proactive approach to addressing and resolving issues.

Yelp

On Yelp, Coast to Coast Auto Transport has a more favorable rating of 3.8 stars from 38 reviews. This indicates a generally positive reception from a broader customer base. Many reviews highlight the company's professionalism, timely delivery, and overall satisfaction with the service. However, as with any business, there are some negative reviews, mainly focusing on communication issues and occasional delays.

Google Reviews

Coast to Coast Auto Transport enjoys a high rating of 4.6 stars based on 58 reviews on Google. This platform showcases a strong level of customer satisfaction, with many praising the company for its efficient service, courteous staff, and reliability. The high number of positive reviews on Google provides a strong testament to the company's performance and customer care.

Trustpilot

Currently, there are no available ratings or reviews for Coast to Coast Auto Transport on Trustpilot. The absence of reviews on this platform means there is less information to form a complete picture of the company’s reputation across all major review sites.

Cost and Pricing

The cost of transporting a vehicle with Coast to Coast Auto Transport varies based on several factors, including the type of transport (open or enclosed), the distance of the shipment, and the specific requirements of the vehicle. Enclosed transport tends to be more expensive due to the additional protection it offers. Customers are encouraged to request a personalized quote directly from the company to get an accurate estimate tailored to their specific needs. It's also advisable to compare quotes from different providers to ensure competitive pricing.

Accreditation and Credentials

Although Coast to Coast Auto Transport holds an A+ rating with the BBB, they are not BBB accredited. BBB accreditation signifies that a business meets certain standards of trust and ethical business practices. The lack of accreditation does not necessarily indicate poor service, but it is an additional credential that some customers look for when evaluating a company's reliability.

Conclusion

Coast to Coast Auto Transport has been a player in the car shipping industry for over two decades, offering a variety of transport services to meet diverse customer needs. Their ratings across different review platforms show a mix of experiences, with generally positive feedback on Google and Yelp, contrasted by a more average rating on the BBB. Potential customers should weigh these reviews carefully and consider requesting quotes and speaking directly with company representatives to make an informed decision. With a strong history and a wide array of services, Coast to Coast Auto Transport remains a significant option for vehicle transport needs.