Is Civello Auto Shippers Legit? Cost and Service Overview

Since its establishment in 1998, Civello Auto Shippers has been a dedicated player in the car shipping industry. With a strong focus on customer satisfaction and reliability, this company has gained a solid reputation. This article provides an in-depth look at Civello Auto Shippers, covering their services, costs, and customer reviews to help you determine if they are the right choice for your vehicle transport needs.

Company Background

Civello Auto Shippers operates under the Motor Carrier (MC) number 427869 and USDOT number 2228996, indicating their compliance with regulatory standards in the United States. The company has been in business for over two decades, showcasing their experience and commitment to providing quality car shipping services.

Services Offered

Civello Auto Shippers offers a range of vehicle transport services to meet various customer needs. Their primary offerings include both open and enclosed transport options:

- Open Transport: This is the most common and cost-effective method, suitable for standard vehicles. Vehicles are transported on an open carrier, exposed to the elements but still secure.

- Enclosed Transport: Ideal for luxury, classic, or high-value cars, enclosed transport provides an added layer of protection against weather and road debris. This method is typically more expensive but ensures the vehicle is shielded throughout the journey.

Cost of Services

The cost of shipping a vehicle with Civello Auto Shippers depends on several factors such as the type of vehicle, the distance of the shipment, and the chosen transport method. Open transport is generally more affordable, while enclosed transport offers premium protection at a higher price. For accurate pricing, customers are encouraged to request a personalized quote based on their specific shipping requirements.

Customer Reviews and Ratings

Civello Auto Shippers has garnered a notable reputation among its customers. Here’s a breakdown of their ratings across various platforms:

- BBB: The company holds an A+ score, though there are no specific ratings or reviews listed on the Better Business Bureau website. Despite not being BBB accredited, the high score indicates strong performance and customer satisfaction.

- Trustpilot: With a rating of 4.6 out of 5 based on 52 reviews, Civello Auto Shippers is highly regarded on Trustpilot. Customers frequently highlight their professionalism, timely delivery, and excellent customer service.

- Google: The company has a perfect 5-star rating on Google, albeit based on a single review. This indicates at least one highly satisfied customer, though more reviews would provide a clearer picture of overall satisfaction.

Pros and Cons

Pros:

- Long-standing operation since 1998, showcasing experience and reliability.

- A+ score on the BBB, indicating high customer satisfaction.

- High ratings on Trustpilot (4.6/5) and Google (5/5).

- Offers both open and enclosed transport options to cater to different needs.

Cons:

- Lack of accreditation from the BBB.

- Limited number of reviews on Google and no specific ratings on BBB.

- Potentially higher costs for enclosed transport.

Conclusion

Civello Auto Shippers appears to be a legitimate and trustworthy option for car shipping, backed by their long history and positive customer reviews. While the lack of BBB accreditation and limited reviews on some platforms may be a concern for some, the overall high ratings and A+ BBB score suggest a strong commitment to customer satisfaction. Prospective clients are advised to request detailed quotes and possibly seek additional reviews to ensure they are making a well-informed decision.