Is Capitol Auto Transport Trustworthy? Detailed Analysis of Services and Costs

Capitol Auto Transport, established in 2007, has built a strong reputation in the car shipping industry. Operating under the Motor Carrier (MC) number 625146 and the USDOT number 2240731, the company has garnered positive reviews across multiple platforms. This article will explore the legitimacy of Capitol Auto Transport by examining their services, costs, and customer feedback from the Better Business Bureau (BBB), Yelp, Trustpilot, and Google.

Company Overview

Background and Licensing: Capitol Auto Transport has been providing car shipping services since 2007. The company is fully licensed, with its MC and USDOT numbers confirming compliance with federal regulations for interstate vehicle transport. These credentials ensure the company operates legally and adheres to industry standards.

BBB Accreditation and Rating: Capitol Auto Transport is accredited by the BBB and holds an A+ score. The company has a rating of 4.2 out of 5 based on 5 reviews, indicating a strong commitment to resolving customer issues and maintaining high standards of service.

Services Offered

Range of Services: Capitol Auto Transport offers a variety of auto transport services to meet diverse customer needs. These services typically include:

- Open Transport: A cost-effective option for shipping standard vehicles.

- Enclosed Transport: Provides extra protection for luxury, vintage, or high-value cars.

- Door-to-Door Service: Convenience of picking up and delivering vehicles directly to specified locations.

- Expedited Shipping: For customers needing faster delivery times.

Service Coverage: The company offers nationwide car shipping services, making it accessible for customers across the United States.

Customer Reviews and Ratings

Better Business Bureau (BBB): Capitol Auto Transport holds an A+ rating from the BBB, with a 4.2/5 rating based on 5 reviews. This indicates a high level of customer satisfaction and effective resolution of complaints.

Yelp: On Yelp, the company has an impressive rating of 4.6 out of 5 based on 76 reviews. Customers on this platform often praise the company's reliability, professionalism, and customer service.

Trustpilot: Capitol Auto Transport boasts a rating of 4.8 out of 5 on Trustpilot, based on 1,166 reviews. This high rating reflects widespread customer satisfaction, with many users highlighting the efficiency and care taken in transporting their vehicles.

Google Reviews: The company also has a strong presence on Google, with a rating of 4.7 out of 5 based on 32 reviews. This further emphasizes the positive experiences of customers, with frequent mentions of timely deliveries and excellent customer support.

Pros and Cons

Pros:

- Accredited by the BBB with an A+ rating.

- High ratings across multiple review platforms (Yelp, Trustpilot, Google).

- Offers a variety of transport services including open and enclosed options.

- Nationwide service coverage.

Cons:

- Limited number of reviews on BBB compared to other platforms.

- Slight variability in the number of reviews across different platforms.

Cost of Services

The cost of car shipping with Capitol Auto Transport varies based on several factors such as the type of transport (open vs. enclosed), the distance of the shipment, the type of vehicle, and the urgency of the delivery. Potential customers are encouraged to contact the company directly to request a detailed quote tailored to their specific needs.

Conclusion

Capitol Auto Transport is a legitimate and highly-rated car shipping company with strong credentials and a proven track record. The company offers a variety of services to meet different customer needs and has received consistently high ratings across multiple review platforms. Prospective customers can feel confident in their choice by considering the detailed reviews and obtaining quotes to ensure their specific requirements are met.

Final Thoughts

When selecting a car shipping company, it is crucial to consider both the quality of service and customer feedback. Capitol Auto Transport, with its wide range of services and excellent ratings, presents a reliable option for customers looking to transport their vehicles safely and efficiently.