AutoBox Transports Review: Legitimacy, Cost, and Service 2024

AutoBox Transports, established in 2015, is a car shipping company dedicated to transporting vehicles across various locations. With a focus on reliability and customer satisfaction, the company has grown over the years, striving to offer efficient and secure shipping solutions.

Key Information

- MC Number: 980326

- USDOT Number: 2910258

- Year Opened: 2015

Services Offered

AutoBox Transports specializes in providing a range of car shipping services tailored to meet different customer needs. These services include:

- Open Transport: The most common and cost-effective method, suitable for standard vehicles.

- Enclosed Transport: Ideal for luxury, classic, or high-value cars that require extra protection.

- Door-to-Door Service: Convenient option where the vehicle is picked up and delivered directly to the customer's specified locations.

- Expedited Shipping: For customers needing faster delivery times, albeit at a higher cost.

The company aims to ensure that all vehicles are handled with care and transported safely to their destinations.

Customer Reviews and Ratings

Better Business Bureau (BBB)

AutoBox Transports holds an A+ rating on the Better Business Bureau (BBB). This rating indicates that the company has generally demonstrated good business practices and has responded effectively to customer complaints. However, it is important to note that AutoBox Transports is not accredited by the BBB, which means it has not sought the organization's endorsement beyond the rating system.

Yelp

On Yelp, AutoBox Transports has a rating of 1 star based on 1 review. This low rating suggests that at least one customer had a significantly negative experience. Potential customers should consider this feedback while also noting the limited number of reviews, which may not provide a comprehensive picture of the company's performance.

Trustpilot

Information about AutoBox Transports' rating and review count on Trustpilot is currently unavailable. Trustpilot is known for featuring detailed customer reviews, so checking this platform periodically for updates can provide additional insights into the company’s service quality.

Google Reviews

AutoBox Transports has a rating of 3.5 stars from 46 reviews on Google. This mixed rating reflects a variety of customer experiences, from highly satisfied to notably dissatisfied. Reading through these reviews can help potential customers understand the strengths and weaknesses of the company from a broader customer perspective.

Cost and Pricing

The cost of shipping a car with AutoBox Transports can vary based on several factors, including:

- Distance: Longer distances typically incur higher costs.

- Vehicle Type: Larger or heavier vehicles may cost more to ship.

- Transport Method: Enclosed transport is more expensive than open transport due to the added protection.

- Shipping Speed: Expedited services come at a premium price.

Customers are encouraged to request a quote directly from AutoBox Transports to get an accurate estimate tailored to their specific needs.

Pros and Cons

Pros

- A+ BBB Rating: Indicates strong business practices and good customer complaint resolution.

- Variety of Services: Offers multiple transport options to suit different needs and budgets.

- Experience: Operating since 2015, with nearly a decade of industry presence.

Cons

- Low Yelp Rating: Reflects negative feedback from at least one customer.

- Not BBB Accredited: Lack of accreditation may concern some potential customers.

- Mixed Google Reviews: Indicates inconsistent customer experiences.

Conclusion

AutoBox Transports presents itself as a seasoned player in the car shipping industry with a variety of services and a strong BBB rating. However, mixed reviews on other platforms suggest variability in customer satisfaction. Prospective clients should consider these factors and conduct thorough research, including requesting quotes and reading detailed reviews, to make an informed decision about using AutoBox Transports for their vehicle shipping needs.